News By Tag
* Service Desk
* Help Desk
* Service Desk Software
* It Asset Management
* It Help Desk
* More Tags...
News By Location
Follow on Google News
“Game on” in the IT Service Management industry. InvGate launches Service Desk with Gamification
InvGate takes IT support to new levels with the introduction of Gamification features in Service Desk by creating engaging experiences that drive application adoption and collaboration.
By: Terry Brown
InvGate Service Desk http://www.invgate.com/
“The IT Helpdesk market is crowded with tools that deliver a user experience that is not intuitive and require large investments in training to be productive,”
Engagement leads to collaboration
Gamification involves applying game mechanics to business applications to make them more engaging. “The addition of the Gamification features will drive even more business value, incenting employees to outdo themselves on day-to-day tasks that focus on the delivery of business objectives or desired outcomes,” says Gesto.
The Gamification features within InvGate Service Desk enable organizations to get more done by developing their own incentives and rewards that deliver measurable business value. Users get a personal game-style profile showing their achievements, their progress on quests and the badges and prizes they have won. This framework of goal setting, quests, and rewards creates engaging experiences and encourages more collaboration within IT.
View the InvGate Service Desk Gamification video: http://www.youtube.com/
For more information about InvGate, visit http://www.invgate.com
Follow InvGate on Twitter at: https://twitter.com/
Follow InvGate on Facebook at: https://www.facebook.com/
InvGate Inc. is an innovative software development company creating next generation IT Service Management (ITSM) solutions that focus on enriching the user experience to increase adoption. This reduces training costs and enables the business to drive more value from IT. InvGate’
524 Union Street #270
San Francisco, CA 94133
Office: 1 877 602 0800 Ext 212
Email inquiries to: email@example.com
# # #
Our passion is Service and IT Management. Our goal is simple - Deliver an incredible user experience without sacrificing what IT needs to deliver business value.