Telecoms World feature in Newshopper's Talking Business

March 20, 2012 - PRLog -- Teamwork brings new telecom website to market

When Orpington business, Telecoms World, wanted to develop a new website to promote their services, they turned to Bromley web developers, Ecce Media.

The Business

UK businesses, both large and small, depend on telecoms for effective communications. Telecoms World can meet all their needs. For inbound calls they provide non-geographic 08 and 03 phone numbers, as well as premium rate numbers. For outbound calls, they offer business line rental, business call rates, business grade broadband and IP telephony. Other standard services cover call queuing, call recording, interactive voice response and audio introductions. For any business with specific needs, they will build bespoke call management solutions. These services are all available to order online at www.telecomsworldplc.co.uk

Working with Ecce

Telecoms World needed a platform to showcase their new number ranges and telecoms services. They also wanted to add functionality, improve the customer experience and enhance the overall look and feel of the website.

As Telecoms World is primarily a web-based company, the focus was on developing a simple online order process and call management system. This was achieved with the help of Ecce Media and their web development team.

Established in 1999, Ecce Media is a web development agency with a proven track record in designing, developing and delivering highly functional websites. Its in-house software development team is continually evolving and improving the most current technologies and services.

The two companies collaborated to implement the new web design and develop the required functionality, while maintaining the existing brand identity.

The Results

Launched in January, customers are finding the new website is clear and easy to use, and Telecoms World have received twice the usual number of enquiries.

Brant McNaughton of Ecce Media explained: "This was a interesting project – we had to cater for legacy data from 2 previous versions of the site; automate the manual behind the scene processes, and build a number sorting algorithm. All this had to work with our in-house developed CMS, giving the Telecoms World guys a greater ability to manage the site content themselves."

Neil Barrall, Managing Director at Telecoms World said: “As part of our belief in keeping it local, we like to source suppliers from within the Bromley Borough whenever possible. It’s great to work with people who are practically on our doorstep. When sourcing new suppliers, we would recommend that other businesses also look locally first.”

Telecoms World Marketing Manager Sam Diamond said: “The new website has saved us time, boosted our bottom-line and our customers love it. What’s more, we are bringing new products and services to market in 2012 and beyond, so we will depend on Ecce Media and other local businesses to develop the site even further in future. We are so pleased with the results, we are now developing a website for our residential services using Ecce Media, which will be found at www.homephonebroadband.co.uk”

Incorporated in 2002, Orpington-based Telecoms World is the UK’s leading supplier of inbound call solutions for non-geographic 08/03 numbers. They are an independent company and manage over 10,000 phone numbers across the UK. Their clients range from sole traders to national organisations such as the NHS and Adidas.

This article was submitted by Neil Barrall - Managing Director at Telecoms World PLC. Neil is an 0800 numbers, 0845 numbers and 0844 numbers expert. For more information visit our website for additional solutions.