Peter DeHaan Gives Keynote Address at SNUG Convention

March 17, 2012 - PRLog -- Mattawan, Michigan – Peter DeHaan, publisher of Connections Magazine and TAS Trader, gave the keynote address at the recent SNUG (Startel Network Users Group) convention in Albuquerque, New Mexico, which was held March 11-14. Peter focused his address on the theme of “how to get the most out of this convention.” He encouraged people to share ideas generously and receive information graciously, which he summarizes as “Peter’s Law of Reciprocity.” With that as the focus, Peter then continued his address, expanding on this premise by adding his thoughts on “how to get the most out of your business and your life.” His presentation was well received, garnering scores of enthusiastic and appreciative comments from attendees.

In the convention’s second day, Peter gave a subsequent talk entitled, “The TAS Industry: Preparing for the Future.” In it, he shared eight areas of consideration for the telephone answering service (TAS) industry to address if it is to be well situated for the future. Despite all the rapid changes in the TAS industry, Peter is optimistic about the future prospects – providing that business owners and managers are willing to make strategic and well-informed changes.

“The SNUG group is a great association – with some progressive ideas – and I was honored to be invited to speak at their convention,” stated Peter DeHaan. “Being around industry leaders and innovators is exciting and invigorating – and I was privileged to be part of the collective discussion.”

Peter DeHaan is a veteran of the call center industry and president of Peter DeHaan Publishing Inc, which produces Connections Magazine, TAS Trader, AnswerStat magazine, Medical Call Center News, and Article Weekly.

About Peter DeHaan
Peter DeHaan is a published author and president of Peter DeHaan Publishing Inc. He is an active blogger and frequent book reviewer. His blogs include "Byline" (a blog about writing), "The Bible Blog," "Spiritually Speaking," "From the Publisher's Desk" (covering publishing and marketing), and "The Musings of Peter DeHaan." Many of Peter DeHaan's articles can be found online at Article Weekly. Peter resides near Kalamazoo with his wife; they have two adult children.

About Peter DeHaan Publishing Inc
Peter DeHaan Publishing Inc produces print media and Internet-based publications and periodicals, as well as web-based media and informational sites. Peter DeHaan Publishing Inc proudly publishes Connections Magazine, AnswerStat magazine, the e-newsletter Medical Call Center News, the e-publication TAS Trader, and the online magazine Article Weekly. Information websites include Start a Call Center and Find a Call Center, among several others. Additional services include custom magazines and newsletters produced on behalf of organizations who wish to have a cost-effective and professional print media presence. Supporting websites are also offered to clients, as are email newsletters, and other forms of electronic publishing. For advertising tips and marketing ideas from Peter DeHaan, see his blog, From the Publishers Desk. Also, checkout the latest news about Peter DeHaan Publishing.

About SNUG
Team SNUG is made up of industry call center service providers and health systems utilizing Startel call center equipment. Its members, whose services range in size from three to over 100 seats, work together to help each other succeed. Membership in SNUG provides the opportunity to network and brainstorm with other successful call centers, by attending annual meetings and communicating with other members by phone and email.

Contact:
Peter DeHaan Publishing Inc
http://www.peterdehaan.com/
dehaan@peterdehaan.com
616-284-1305

Direct link: http://www.peterdehaan.com/news/dehaan-gives-snug-keynote...

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Peter DeHaan Publishing Inc produces print media and Internet-based publications and periodicals, as well as web-based media and informational websites.