Questar to Present at the Restaurant Leadership Conference

Questar is excited to announce that Joe Stanton, Vice President of Customer Experience Measurement, will be presenting at the Restaurant Leadership Conference innovation forum held March 28th in Scottsdale, Arizona.
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* Customer Feedback
* Employee Engagement
* Customer Satisfaction

* Customer Feedback

* US

* Projects

March 2, 2012 - PRLog -- This year’s Restaurant Leadership Conference theme, “Winning in a Changed World”, will feature key strategies and innovative solutions to help attendee’s increase sales and market share.  

As a leading provider of Customer Feedback Programs, Questar will present: So Now What?  Turn Your Customer Feedback Program into a Profit Center.

This session will focus on how organizations can ensure their customer feedback program won’t just be another line item, but is a profit center for their brand. Measuring customer satisfaction shouldn’t be made a casual effort.  A poor job leads to stores misplacing their focus, energy and dollars on issues that don’t directly tie to sales growth. A sophisticated effort ensures that the program is monitoring and incenting the behaviors that lead to financial success.

About Questar
Questar is one of the leading survey research organizations dedicated to helping restaurants and retailers drive sales through improved customer loyalty and employee engagement.  Questar pioneered the “sales receipt survey” over 25 years ago and has collected over 150 million surveys in 40 languages across 25 countries.  Today,  our client list includes restaurants such as Rubio’s Fresh Mexican Grill,  Wendy’s, Schlotzsky’s Deli,  Buca di Beppo and Moe’s Southwest Grill to name a few. For more information, contact Questar at:

2905 West Service Road
Eagan, MN 55121

About the Restaurant Leadership Conference
The Restaurant Leadership Conference (RLC) is a by-invitation-only industry event where the most progressive and influential individuals in the restaurant industry gather each year.  RLC uniquely provides the thought leadership and environment that restaurant executives and their organizations use in building critical relationships that result in immediate and sustainable business success.

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Questar is a leading survey research firm specializing in customer loyalty, brand identity, employee engagement, 360 assessment programs and large-scale data collection projects

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