52 Tips for Communicating with Customers

A "must have" guide for every business owner and employee working in customer service.
 
 
Feb. 27, 2012 - PRLog -- This easy to use and informative guide contains 52 tips on Best Practice for communicating with customers. You can choose one tip for every week of the year. In this guide, the author covers: the basics of communicating with customers, how to develop staff to provide Excellence in Customer Service, tips on how to communicate in a timely and accurate manner and with sincerity -whether on the telephone or in face to face situations. Using easy to follow steps, the author gives specific tips also on how to dealing with difficult and challenging customers.

A "must have" guide for every business owner and employee working in customer service or other client facing roles in reception, logistics and technical support in small and large businesses. Begin the process of continuous improvement in communication excellence with customers

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About the Author:
As a qualified and experienced Small Business Coach, I work with owners and directors of small businesses to help them start-up and grow their businesses. Support varies from developing a business plan, outlining a marketing strategy creating pricing menus for new or existing services or products offered by the small business. For people made redundant who want to start their own business or develop a hobby into a profitable and thriving business, I assist in transitioning from salaried employee to innovative and confident entrepreneur. In supporting clients, I work with individuals and groups. Based in London, United Kingdom, I would with clients either using Skype/telephone and in fewer instances through face to face meetings.

Coaching enables you to get greater clarity in identifying and setting your goals, helps you to define the actions you need to take in order to achieve your goals and empowers you to take the extra steps required to make positive and long lasting changes in your personal and business life.

To take action immediately:
-email: bizcoachuk@gmail.com
-Skype: bizcoachuk
-Share on Twitter: @bizcoach4u
-Telephone 0845 054 2870
Business Coaching, Mentoring & Training
Your Small Business Coach
http://www.yoursmallbusinesscoach.co.uk/
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