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Interactive Intelligence Acquires Contact Center Business of South African Reseller, ATIO
Asset purchase agreement gives Interactive Intelligence increased presence throughout Africa
Under the terms of the agreement, effective Jan. 1, 2012, these assets are now owned by Interactive Intelligence Group Inc. The new company will operate as Interactive Intelligence South Africa Pty Ltd.
As part of the all-cash transaction,
ATIO was founded in 1986 and is a privately held provider of information and communications technology services. It had been an Interactive Intelligence
"ATIO has ranked among our top revenue-generating resellers of all partners throughout Europe,
"This acquisition marks our continued strategy to more effectively grow our existing operations in key international geographies, which began early last year with reseller acquisitions in Germany
"Africa is increasingly popular as a preferred destination of contact centers," said Frost & Sullivan's business unit leader, ICT Africa, Birgitta Cederstrom. "South Africa specifically has been a natural choice for contact centers due to its large and articulate English-speaking population and service-oriented business culture. Another strength is its expanding broadband connectivity, thus ensuring that the latest unified communications and collaboration tools will run efficiently."
As part of the transaction,
The new company will continue offering the complete Interactive Intelligence
Interactive Intelligence South Africa Pty Ltd. will sell its solutions both directly and through authorized channel partners.
For more information about the acquisition, visit http://www.inin.com/
About Interactive Intelligence
Interactive Intelligence Group Inc. is a global provider of contact center automation, unified communications, and business process automation software and services. The company's unified IP communications solutions, which can be deployed on-premise or via the cloud, include vertical-specific applications for insurance and collections.
This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC
Product Information Contact:
Mr. Shaheen Haque
Turkey & Middle East Territory Manager
Interactive Intelligence Middle East
Direct phone: +971(4) 4347217
Mobile: +971 (50) 4573186