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The Hospitality Industry – A Burgeoning Industry
Hotels in India have been the epitome of excellence in terms of the unbeatable quality of services provided to its customers.
By: Rasia Sharma
During the ancient days, inns dotted the landscape of rural and urban England where the weary traveler entered at any time during the day and night for a bed and board for a couple of pennies. The innkeeper welcomed guests with open arms and provided him with a comfortable bed and a hearty meal during his stay at the inn. This practice is carried on right up to the present day giving birth to the hospitality industry throughout the world.
The Industry Scenario
The hospitality industry in India is one of the most developing industries and hotels and restaurants form the backbone of this industry. India is a vast country both in terms of size and population. There are large varieties of hotels spread all over the country sprawling in remote towns to large cities and metropolitan cities ranging from single star to five star hotels. The metropolises such as, Delhi, Bangalore, Mumbai are some of the most frequented cities in the country.
Delhi and New Delhi are two integrated suburban areas of the National Capital. New Delhi has the maximum tourist traffic pouring into the city comprising of both domestic and international tourists. There is a plethora of hotels in Delhi as well as there are hotels in New Delhi accommodating the massive inflow of people visiting the city both on tourism and business purposes. It would be pertinent to mention that New Delhi hotels are practically five star hotels and cater to the elite class of business traveler or international tourists. The broad spectrum of hotels ranging from budgetary hotels to the exclusive five star categories of hotels provides optimum level of services in the category. This offers the individual traveler a varied choice to select a hotel suiting his needs and requirements. Mumbai too being the commercial capital of the country has a tremendous flow of people visiting on business and tourism visits.
Mumbai hotels are also categorized in a similar manner, yet the cost of stay in a hotel is extremely exorbitant in comparison with other places. However, Hotels in Bandra, which is a suburban area in Mumbai, caters to the average class of visitors and the on an average the accommodation prices are reasonably low. Bangalore located in Southern India has emerged as the international IT hub of the country where the IT industry has flourished over the years. There is a gamut of IT companies located in this metropolis and besides the tourist traffic, it is visited by businessmen and company executives traveling on company business. Keeping the business class of visitors in mind, Bangalore hotels too are steeply priced, however, hotels in Bangalore provide the business class qualitative services to satisfy their clientele.
Hotels in India have been the epitome of excellence in terms of the unbeatable quality of services provided to its customers. It has been the hallmark of the hospitality industry to win over a customer by offering a satisfaction beckoning him to visit them over and over again.
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