The 0845 Number Company explains about its call answering service

Jan. 5, 2012 - PRLog -- Birmingham, UK: It is hardly surprising to say that the leading telecoms company, The 0845 Number Company, is best known for selling lo-call, non-geographic 0845 telephone numbers, 0845 fax to email numbers, and a wide variety of additional features to accompany these 0845 numbers.

However, it is perhaps less well known that The 0845 Number Company also offers a professional virtual reception call answering service.

In fact, you might not even be sure as to exactly what a professional virtual reception call answering service is! Well, The 0845 Number Company has a number of experienced, trained receptionists who can answer your business calls for you quickly and professionally if you need someone to answer your calls for you full time, or just need a helping hand to answer the phone when it gets busy.

The receptionists – your “virtual receptionists”, will answer your phone calls in your business name from their UK based offices during the normal working week – Monday through to Friday, 9am – 5.30pm, so that it appears to people calling you that it is somebody from your company answering the phone. In effect, this means that you will have someone to answer your calls as and when you need them without having to pay a fulltime member of staff to sit in your offices and take calls on your behalf.

They will agree in advance with you what you would like them to say, and will take accurate, detailed messages from your callers and then email them to you immediately.

Commenting on the service, Jemma Fox, Marketing Director, said: “The 0845 Number Company offers a flexible service to match your needs. So, if you’re slightly overstretched and could just do with a hand to catch the overflow calls so that you aren’t missing any then we can provide that service. At the other end of the scale, if you’re never in the office, either because you’re always out on the road or working somewhere else, then we can answer all of your calls and send all of the messages back to you. The service really can be tailored to suit your needs.

“The huge benefits of this to you are that it makes your company look more professional, as your customers aren’t just faced with either an engaged tone or a continuous ringing phone or a voicemail – they actually get to speak to a human being.  The benefits that this alone can bring to a company’s image are hard to overstate”, said Fox.

As with their 0845 numbers, 0800 numbers, virtual local numbers and other telecoms related services, The 0845 Number Company only requires 30 days notice to cancel this service, so you’re not tied in to a long term package if you find out that you don’t need it at a later date.

The three different plans available from The 0845 Number Company are:

• Call Plan 1. This is £20 per month, with The 0845 Number Company charging 65p per minute for calls received.

• Call Plan 2. This is £50 per month, with The 0845 Number Company charging 35p per minute for calls received. This is ideal for companies receiving high volumes of calls.

• Call Plan 3: This is for holiday or temporary cover, and costs £5 per day, with charges of 65p per minute for calls received.

To find out more about The 0845 Number Company, visit their website http://www.the0845numbercompany.co.uk/

# # #

We supply 0800 numbers to small, medium and large businesses in the UK.

If your not sure whether an 0800 number is the right choice we also offer 0844 numbers, 0845 numbers, 03 numbers and local virtual numbers for nearly 500 UK towns and cities.