Call for Entries for the 2011 Top Dealerships for Outstanding Customer Experience List

Dec. 6, 2011 - PRLog -- WomenCertified®, the leader in rewarding excellence in customer experience, created this important list so that women can identify dealers of choice in their community.  This endeavor is being sponsored by Dealer Communications, the leading multi-media information source for franchised automotive dealers and managers.  “Earning a place on this list will enhance any dealership’s reputation for superior customer service.  In today’s market where the consumer rules, being identified by women as a dealership she can trust is something every dealership should strive for,” says Michael Roscoe, President and CEO of Dealer Communications.

Delia Passi, CEO of Medelia, Inc. and founder of WomenCertified®, agrees and urges dealers to enter the competition. "Earning a position as a Top Dealership for Outstanding Customer Experience by WomenCertified is the strongest form of recommendation marketing, as this award is based on the recommendations of your female customers!”
“Women make or influence more than 85% of all vehicle purchases for themselves and their families. Think of what a major impact it will have on her and your business when she learns that you are the dealer of choice among women in your community! Now that's worth talking about."

Dealership candidates for the list will be assessed and rated based on both a sales and satisfaction survey of women consumers, and on unique and/or outstanding retail amenities at the dealerships.   Dealers interested in applying as candidates for this list may visit: www.womencertified.com/topdealerships or call 866-937-6996.

America’s 2011 List of Top Dealerships for Outstanding Customer Experience will be announced at the 2012 NADA Expo and Conference in February 2012.

In addition to receiving special recognition at the 12th Digital Dealer Conference & Exposition and the 2012 NADA Convention and Expo, dealerships that make the 2011 List will receive coverage on the Dealer Communications website, national and regional public relations, eligibility to receive the Women’s Choice Award from WomenCertified®, and a detailed report of the sales and satisfaction survey findings.

Dealerships will also be listed in a featured story in Dealer magazine, and select dealerships will be highlighted in USA Today.
“In establishing this list and the high standards it represents, WomenCertified is providing a very valuable service to automotive dealers.  WomenCertified is offering added motivation and recognition for a level of customer service that all dealerships aspire to – service that is responsive, fair and friendly to all.   Dealer Communications is very pleased to be sponsoring this endeavor and working in partnership with WomenCertified,” said Roscoe. “We received lots of interest in participating from dealers who attended my panel session, on  Driving Female Shoppers to your Dealership: Real Data for Real Results at the 11th Digital Dealer Conference & Exposition in October in Las Vegas,” noted Passi.

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About WomenCertified®
WomenCertified—the Seal women trust for better service—recognizes businesses for excellence in customer experience based on consumer surveys.