Bermuda is the Setting for Executive Educational Summit Hosted by Performance Enhancement Incentives

Employee, customer and vendor engagement was the focus of the educational summit attended by industry leaders in Bermuda.
Bruce Bolger at PEI Summit
Bruce Bolger at PEI Summit
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Incentive Travel
Employee Engagement
Customer Loyalty

Human resources

Concord - Massachusetts - US

Nov. 22, 2011 - PRLog -- Performance Enhancement Incentives (PEI), a leading full-service incentive provider, hosted the latest in its continuing series of Executive Educational Summits in Bermuda earlier this month.  The goal of the summit was to learn about the connection between employee, customer and vendor engagement and profitability, and to acquaint attendees with Bermuda as a convenient and high quality experience destination.  

Bruce Bolger, managing director of The Enterprise Engagement Alliance, was the keynote speaker.  Bolger conducts and creates research tools related to engagement, including the Enterprise Engagement Indicator and Meter for tracking an organization’s ability to improve performance through engagement.  At the summit, Bolger talked about the three-pronged approach to engagement – customer, employee and vendor.  When every aspect of the business is engaged, it maximizes company performance and value which in turn, impacts the stock value.  This is one of the measures of engagement.  Also discussed was the important connection between engagement and the effective use of incentives and recognition.

During the 4-day summit, attendees visited several hotels and restaurants and experienced some of the attractions of this beautiful island.  Hotel executives conducted site tours to demonstrate their ability to manage groups of all sizes, arrange meetings, and provide a high quality experience for their guests.  And the exceptional food and service experienced at several restaurants proved that Bermuda hospitality is indeed an undiscovered gem.  

“Bermuda is sometimes overlooked because it is so close by,” says Colin Higgins, President of PEI, who spoke about the benefits of offering an incentive travel reward that is close to home but which doesn’t sacrifice quality.  “The beaches, the people and the overall atmosphere of Bermuda are world class” and provide the opportunity for unique experiences.  Higgins said that the summit attendees participated in a mini-sailing regatta around Hamilton Harbor.  He is planning a larger version that will include ten sailboats for a program in Bermuda next spring.  “These are the experiences that program guests will remember for a long time and which will benefit the company offering the incentive,” Higgins concluded.

This is the latest in a series of Executive Educational Summits that PEI has hosted and believes it is an effective way for executives to participate in interactive seminars on important business topics of today as well as learn first-hand how a memorable and meaningful experience can deliver the business results they want.  For information on implementing employee and customer engagement to drive results, contact Colin Higgins at Performance Enhancement Incentives, 978-287-9500 or

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Performance Enhancement Incentives (PEI) is a full service incentive company headquartered in Concord, Massachusetts. With over 30 years of professional industry experience, the PEI team utilizes the knowledge and relationships that have been developed worldwide to provide businesses with a custom designed and impeccably implemented incentive awards. Contact PEI at 978-287-9500.
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Tags:Incentive Travel, Employee Engagement, Motivation, Customer Loyalty
Industry:Business, Travel, Human resources
Location:Concord - Massachusetts - United States
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