Attorney Jimmy Doan Facilitates Training in Alert’s California Offices

Houston based personal injury lawyer Jimmy Doan assists Alert’s California offices in firm training session. The goal of the training was to place the receptionists in a better position for gathering crucial client information from inbound calls.
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Nov. 2, 2011 - PRLog -- The Doan Law Firm, P.C. is a personal injury firm located in Houston, Texas. Attorney, Jimmy Doan provided his services in a recent training session for employees/receptionists of Alert Communications in California.

Alert Communications provides 24/7 telephone answering services for attorneys and law firms. Their attorney receptionists are available for inbound callers at all times of the day and they are not an automated system or an uninformed answering service. For this reason, potential clients, insurance adjusters, and court representatives can gain access to the attorney’s firm, regardless if he or she is in the office or what time of day it is.

Attorney Jimmy Doan was proud to assist in an informative training session that took place in Alert’s California offices on July 13th. He was able to provide ample information about how to better handle incoming calls to law firms dedicated to a variety of practice areas.

He explained to the trainees how receptionists are crucial in gathering information from many types of callers ranging from opposing counsel, insurance companies and court officials. Furthermore, Mr. Doan emphasized how the first line of the lead gathering process relies on using tailored or customized scripts. These tools also help the receptionist gather important potential client data, as well as provide the framework for the caller to ask and answer questions.

According to Frances Starr, Alert Communications Directory of Sales and Marketing, “The training session was videotaped and will be a valuable training tool for Alert agents going forward.”

Founding Attorney Jimmy Doan not only focuses on his own practice, but also the legal community as a whole. He provided his time to Alert Communications with the intention of bettering their services to their attorney clientele and to those individuals who are seeking legal services. His firm is located in Houston, Texas where he practices personal injury law. He makes himself available to his clients at all times and is therefore happy to answer any questions that they might have. Through years of experience, Mr. Doan has the knowledge and the tools necessary to represent his client’s best interests and seek justice on behalf of their injuries.

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The Doan Law Firm, P.C. is a personal injury firm conveniently located in Houston, Texas. Their firm can handle all types of accident cases that are not limited to accidents that occur on dry land, but matters involving oil spills, railroad accidents, offshore injuries, oil rig explosions, workman’s comp and wrongful death cases as well. He is dedicated to serving his clients best interests at all times and will stop at nothing to provide tireless and relentless dedication when pursuing your injury claim. To get into contact with a Houston personal injury attorney from the firm call (800) 284-5983 or visit their website at
Source:Doan Law Firm PC
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Tags:Attorney, Lawyer, Legal, Personal Injury Attorney, Personal Injury, Personal Injury Lawyer, Houston Personal Injury
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Location:Houston - Texas - United States
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