News By Tag
* Business Process Excellence
* Process Improvement
* Process Excellence
* Six Sigma
* More Tags...
News By Location
Partnering: Key to future growth in telecoms?
Innovators across the telecommunications industry are increasingly recognising the need to adopt an end-to-end approach when it comes to process excellence and service quality.
In recent years, there has been plenty of anecdotal evidence to suggest that relations between wholesalers and their customers – service providers, operators, systems integrators – have become somewhat frayed. The latest research by Ovum suggests there is a business opportunity for providers of wholesale services who are willing to be more flexible and accommodating of their customers' specialist requirements.
To download this article in full please click here: