Buy the gift of time: Concierge Service gift vouchers – the ideal present for time poor Londoners

Gift vouchers for time with cushion the impact, a boutique concierge service could be the perfect Christmas present for time poor Londoners who need the help of one of London’s top boutique lifestyle and concierge services.
By: Caroline Ratner Communications
Oct. 17, 2011 - PRLog -- Gift vouchers for time with cushion the impact, a boutique concierge service could be the perfect Christmas present for time poor Londoners who need the help of one of London’s top boutique lifestyle and concierge services. Perfect for the person who has everything except time.

Concierge services are not just for the time poor, cash rich, and the majority of cushion the impact’s clients are busy Londoners who need a reliable, experienced, professional, extra pair of hands helping them in their businesses or personal lives, someone to turn to when their “to do” list becomes too long. The company charges realistic fees and people pay for time used not membership and offers a personal service to all its clients and has done everything from providing the usual lifestyle and concierge services to babysitting a pair of Komodo dragons, tracking down Greek yoghurt for a pregnant woman in Utah to organising a funeral and memorial service.  

Established in the year 2000, cushion the impact was one of the first lifestyle and concierge companies to set up shop in London and have been calmly and efficiently organising and helping their clients, many of whom have been with them for years, and throughout its 11 year history has fulfilled some extremely and unusual requests from clients.  

They have helped a client reunite with his estranged wife by arranging a romantic dinner on the Thames and sourced a James Bond Moonraker outfit for a party but no matter how urgent or relaxed, practical or romantic, ordinary or extraordinary, they will find the best solution for their clients.

The team at cushion the impact pride themselves on helping make their clients lives easier, providing a top class PA and lifestyle service which includes the more mundane but practical services like bookkeeping, sieving through receipts in preparation of tax returns, bill paying, booking holidays, cupboard clearing and property management services, organising tradesmen and decorating projects and of course getting tables at top London restaurants.  

Unlike other concierge services clients work closely with the team and clients keep coming back because the team at cushion the impact build strong personal relationships with the people they work for, giving a reliable service, with attention to detail, finding creative solutions to every day problems and getting everything done efficiently and with the minimum of fuss and they are not prohibitively expensive.  Clients book blocks of five hours or more of time and do not have to pay a monthly retainer, unlike their competitors, and there is no annual membership fee and the time booked can be used any time within a twelve month period.

Andrea Osborne, one of the founders of cushion the impact says that “we’re still working with our first client, we pride ourselves on knowing that people can come to us with the most unusual requests and the more usual ones too – we’ve still never found out why we had to buy twenty pairs of tartan socks! But whatever we have been asked to do we know and more importantly, our clients know, that we will get it done and get it sorted with the minimum of fuss and inconvenience to our clients”.


Vouchers can be bought in blocks of 5 hour time slots and cost £160, 10 hours is £290 and 20 £550

For further information please contact: Caroline Ratner, 020 8209 0120

Notes to editors

Testimonials, case studies are available.

cushion the imapct limited, 020 3218 0053

Some of the more unusual requests by clients:

•   kept two heat needing pet komodo dragons alive when the electricity to block of flats went off in winter

•   sourced in the US (New Jersey) a specific Greek brand of yoghurt for a pregnant woman who had loved them in London but who had moved to Utah and who had a craving for them

•   put wanted posters on lamp posts for a missing cat

•   arranged for a fish tank to be cleaned and restocked

•   sorted through a client’s paperwork 2 days before this year’s Tax Return deadline

•   organised the hire of a specialist bed for a disabled London based client holidaying in the Lake District

•   sourced a James Bond Moonraker outfit for a fancy dress party

•   bought over the counter medicines, magazines and a hot water bottle for the flu suffering wife of a travelling husband. We visited her, checked she didn’t need a doctor, filled the hot water bottle, put tea in a flask and left the magazines by her side and popped in regularly until she was well

•   organised transport, accommodation and pub lunches for group taking part in the Tough Guy Challenge

•   bought a bath for a client … he had decided what he wanted but wanted to confirm it would be long enough for him. One of our Lifestyle Managers, who was a similar height and build, went to the shop to  lay in it while on the phone to the client in New York on business. It was both comfortable and long enough and he now regularly uses it!

•   made a previously single male client’s flat ‘girlfriend friendly’ before she moved in

•   cleared the clutter, arranged a handyman and cleaners and bought furniture while an elderly lady recuperated in hospital from a bad fall. The work was done at request of her sons who were both too busy and too emotionally involved to want to do it themselves

•   researched a honeymoon in Borneo for clients who were desperate to see orang-utans, and they were because we recommended an off the beaten track area of Borneo. The pygmy elephants were a bonus too!  We had sourced their wedding venue and a double decker bus to take their guests from hotel to venue…in Wales. Lots of people use cushion the imapct for aspects of their wedding planning rather than going to the expense of hiring someone to do everything

•   we’ve collected bridal bouquets when the delivery van broke down; printed place settings 2 hours before the event began because the groom had forgotten to get them done; couriered a mislaid ‘something blue’ to a wedding abroad

•   bought 20 pairs of tartan socks. We never did discover why!

•   unpacked and put away three trunks of clothes belonging to an Expat recently arrived in the UK. She hadn't had time to do it herself...unless your definition of unpacking is strewing clothes around two bedrooms and a hallway

•   hand delivered a long stemmed pink rose every day for a month to a newly wed wife as her husband had been unexpectedly sent abroad on business

The London office covers areas within the M25 but we have clients throughout England. The Scottish office covers most of that country with an emphasis on Edinburgh and Glasgow. Other clients are further afield in Belgium, Holland, Italy, Germany, USA, Singapore, Cambodia, Laos and Australia.
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