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Follow on Google News | Thunderhead Receives 2011 XCelent AwardThunderhead recognized by Celent for technology and customer service capabilities
By: Babel PR Celent defines document automation as, at a minimum, a system that allows the automatic generation of a document or documents from a managed template with both variable data and business rules. Document automation solutions generally provide an array of features, including a WYSIWYG (“what you see is what you get”) interface for designing templates, both ad hoc and batch capability, componentized documents, a commitment to SOA and various insurance-specific interfaces. As part of the evaluation, Thunderhead was recognized by Celent for its exceptional customer service based on the company’s insurance customer references. Celent surveyed Thunderhead’ According to Celent, “Thunderhead is a young company that has already managed to acquire a strong insurance client base. With almost 25 new insurance clients since January 2009, the company is experiencing great success with clients not only satisfied with the product but also with all aspects related to its implementation, and we would not be surprised to see the company carrying on its success going forward.” ThunderheadNOW is a single enterprise platform designed to handle all modes (batch, interactive, real time and process-driven) The report notes that Thunderhead’ “Celent’s evaluation of the document automation solutions market clearly highlights the impact and importance of these solutions, particularly for insurers,” said John McGee, President and COO of Thunderhead. “As insurance firms today must operate in an increasingly competitive market, ThunderheadNOW gives them the ability to streamline operations, remain compliant and cement customer loyalty by delivering quality service and communications. It is gratifying to have our solutions and implementation processes recognized for the value they provide to our clients.” www.thunderhead.com End
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