Lyrix Introduces New Cloud Based Speech Assistant to Metaswitch Customers

Metaswitch Forum 2011, Las Vegas, NV (October 3, 2011) Lyrix Inc., a leading provider of enterprise focused software-as-a-service (SaaS) solutions introduces today Mobiso, a new Cloud Based Speech Assistant to Metaswitch Customers.
By: Lyrix, Inc.
 
Oct. 5, 2011 - PRLog -- Metaswitch Forum 2011, Las Vegas, NV (October 3, 2011) Lyrix Inc., a leading provider of enterprise focused software-as-a-service (SaaS) solutions to SMBs and Fortune 50 Companies worldwide introduces today Mobiso, a new Cloud Based Speech Assistant to Metaswitch Customers.

For a number of years, Lyrix has been directly selling to the large enterprise market as well as white labeling its solution to high end IP-PBX vendors and hosted VoIP service providers. Because deploying premise-based speech applications can be complicated and expensive, the company wanted to make its enterprise-quality solution available to businesses of any size at a very attractive price  with minimal operational support required.. The product has been re-architected under the Mobiso brand name to be a massively multi-tenant cloud-based SaaS offering, providing Lyrix partners with same day service activation and unlimited scalability.

“By making our Speech Assistant service available as a pure hosted offering we are taking the guesswork out of selling and deploying a world-class, enterprise-proven speech enabled auto attendant (SEAA),” said Stewart Hampton, marketing director at Lyrix. “In combination with our professional services package, we enable our Metaswitch customers to build business and increase revenues. It is simple to implement, easy-to-use, flexible and priced right.”

“When it comes deploying VoIP services, our customers are always looking for ways to improve their subscribers’ experience while reducing operational complexity and expense,” said Ken Cavanaugh, director of business development for Metaswitch. “Lyrix will enable Metaswitch customers to add speech recognition capability to our powerful cloud-based auto attendant, making it even easier for callers to reach the right contact. Callers using mobile phones or Bluetooth devices now have a simpler way to interact with auto attendants, which creates a better caller experience.”

During the Metaswitch Forum 2011, Lyrix is offering a promotion to new Metaswitch service provider partners that use Metaswitch gear. Service providers are invited to trial Mobiso at no cost for 90 days during which time they can provide Mobiso to their customers as well.  Organizations that use Mobiso will experience the benefits of a high-quality, low cost speech based auto attendant and escape the: "Please spell the name - last name first” type caller experience that organizations have been subjected to in the past.

Lyrix
Lyrix, established in 1995, is an enterprise focused communications-as-a-service (CaaS) company based in the Boston, MA metro area. Lyrix provides enterprise communications solutions including cloud-based wireless expense management, unified communications, and speech recognition assistants to SMBs and Fortune 50 Companies worldwide. Mobiso is the creation of Lyrix, Inc. We are partners with major players such as Alcatel, Broadsoft, Mitel, and Cisco, and our client base includes prestigious names such as Ernst & Young and Citigroup UK.

About Metaswitch Forum 2011
Now in its eighth year, the Metaswitch Forum is firmly established as a premier event for service providers that are embracing the move to all-IP networking and services. With more than 200 service providers attending from around the world, Metaswitch customers and prospects value the opportunity to talk technology, analyze trends, share marketing ideas and explore solutions at our Mosaic partner expo.   This year’s event looks closely at the impact of customer mobility and the migration to ever more intelligent endpoints interacting with a cloud service core.  Featuring customer, celebrity and executive keynote speakers, specialized tracks and continuous networking opportunities, Forum 2011 runs from October 3-6 at the Bellagio Resort and Casino, Las Vegas.  For more information, visit http://www.metaswitchforum.com/.  Or #mforum2011.

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Lyrix, established in 1995, is an enterprise focused communications-as-a-service (CaaS) company based in the Boston, MA metro area. Lyrix provides enterprise communications solutions including cloud-based wireless expense management, unified communications, and speech recognition assistants to SMBs and Fortune 50 Companies worldwide. Mobiso is the creation of Lyrix, Inc. We are partners with major players such as Alcatel, Broadsoft, Mitel, and Cisco, and our client base includes prestigious names such as Ernst & Young and Citigroup UK.
End
Source:Lyrix, Inc.
Email:***@lyrix.com Email Verified
Zip:03063
Tags:Speech Attendant, Speech Enabled Auto Attendant, Seaa, Auto Attendant
Industry:Software, Telecom
Location:Nashua - New Hampshire - United States
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