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PEOPLECERT Group showcases innovative solutions at itSMF USA conference
PEOPLECERT Group showcases innovative solutions for ITSM training organizations and professionals during the itSMF USA annual show
By: Sandy Koukoura
PEOPLECERT’s presence was the ‘talk of the show’, since, a year on after its launch in the US market, the organization showcased a series of new, value-added solutions for corporations, training organizations and examination centers, while ITSM professionals had a preview of the organization’
In a private reception held during the opening day of the show and in front of an audience of leading global training organizations and industry trend setters, Byron Nicolaides, Chairman and CEO of PEOPLECERT Group, gave a quick overview of the latest industry trends, the challenges organizations are faced with as potential changes are underway, and their need to expand their portfolio and their marketing outreach to ensure they stay competitive.
‘Changes in the market are imminent and training organizations need to ensure that their examination provider is up-to-date with these changes and has the flexibility and know-how to develop solutions that will support them when these changes occur’, Mr. Nicolaides argued.
‘A year on after our official launch in the US market, we seek every opportunity to ensure that we not only monitor these market trends, but, more importantly, become the driving force behind them, so that we offer our partners pioneering, value-added tools. As such, we have invested heavily in our web based administration and examination systems that provide simplicity and include compound capabilities such as multi level reporting. New features, such as our recently launched e-services, a suite of innovative online tools for candidates, centralized operations so that our customers have a single point of contact for all their needs, a 24/7 customer support and today’s hottest professional certifications, such as IASSC Lean Six Sigma, have been our focus and we will continue to work on solutions that will further add value to our partners’, he added.