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New in OneDesk: Easily Plan Releases and Create Product Roadmaps
OneDesk announces the integration of product roadmapping and release management. OneDesk includes: social media monitoring, customer feedback management, innovation & ideas management, help desk, requirements management, and project management.
Flexible product and release structures: Users can now keep track of releases and sub projects with OneDesk. Assign requirements, ideas, issues, and features to releases, ensure nothing slips through the cracks, and plan with confidence.Combined with OneDesk's existing applications, these new additions facilitate alignment of organizational strategies with marketplace needs, improve time-to-market, reduce risk and lower product costs. Organizations will benefit from a holistic view of the product release process, better decision making and well-coordinated release management activities.
OneDesk is leading the market in providing products that help companies realize the benefits of social product development, co-creation, and customer-driven innovation. This blended suite of SaaS applications incorporates powerful tools: social media monitoring & engagement, customer feedback management, innovation & ideas management, customer service & help desk, requirements management, project management, product roadmapping and release management.