Greenfeet.com Awarded STELLAService Excellent Rating for Customer Service

Aug. 23, 2011 - PRLog -- Chico, CA,  – Greenfeet.com, the leader in quality sustainable home goods, has been awarded an “Excellent” rating by the highly regarded trustmark STELLAService.

An independent, third-party company, STELLAService evaluates a company without their knowledge allowing for an unbiased, thorough review. They use over 300 unique customer service metrics and features to determine an online retailer's overall customer service performance. STELLASeal is the web's most trusted and sought-after seal identifying internet retailers with excellent customer service.

“We couldn't be prouder,” said Valerie Reddemann, Chief Yoo-Hoo at Greenfeet.com. “We consider ourselves Ambassadors of Customer Happiness and it makes us grin from ear to ear to be recognized for our commitment to the customer experience.”

At Greenfeet.com, customer service is integrated into the company culture. Greenfeet believes online shopping should be easy – and fun. The company prides itself on its legendary 366-day leap year compliant return policy, no-hassle free returns and exchanges, reputation for a large selection of quality, sustainable products, engaging sense of humor and the desire to create customers for life. Their trademarked motto is “Green with a Grin” and their goal is to “tickle your fancy” in every way they can.

Before receiving the rating, Greenfeet was unknowingly subjected to STELLAService's rigorous evaluation process that includes professionally trained specialists who go undercover and explore every touch point. STELLAService is the first and only company dedicated to publishing objective, in-depth ratings on the customer service performance of online retailers.

Visit Greenfeet's rating on STELLAService by visiting http://www.stellaservice.com/profile/Greenfeet.com/

About Greenfeet.com
Established in 1997, Greenfeet is a specialty online retailer featuring thousands of healthy living products and sustainably sourced food. Our goal is to empower our customers to choose products designed to encourage a healthy, sustainable lifestyle. We also believe products should be well made, built to last, and produced in a manner not detrimental to people or planet. And then there's our attitude. We take what we do seriously, but we don't take ourselves too seriously. Visit http://www.greenfeet.com

About STELLAService
Established in 2009, STELLAService is an independent provider of customer service ratings for online retailers. They rate thousands of companies each year and less than 50% are approved. Based in New York City, the company also provides research and publishes reports to help companies improve their customer service operations. Visit http://www.stellaservice.com