Aug. 17, 2011
-- RALEIGH, N.C. (August 16, 2011) – BBB serving Eastern North Carolina cautions consumers to watch out for a Web site that is falsely charging for BBB complaint resolution services. OnlineBusinessScams.com charges consumers an upfront fee of $1500 to $2000 for assistance in collecting money owed from businesses, only to forward consumers’ complaints to BBB.
OnlineBusinessScams.com told one consumer that in order to help him collect money owed from a business he needed to pay 30 percent of the amount owned. The Web site requested half of the 30 percent upfront, which he paid. After receiving the fee, OnlineBusinessScams.com asked the consumer to provide the details of the dispute so the Web site could determine whether to handle the “case.” Afterwards, the consumer received an information packet that included an envelope addressed to BBB. OnlineBusinessScams.com told the consumer that they would recover his money within 90 days. It has now been 90 days and the consumer has yet to hear from the Web site.
BBB reminds consumers that their services are free. Consumers never have to pay a third party in order to receive help from BBB. To file a complaint against a business, please fill out BBB’s online complaint form.
For additional information, visit bbb.org.
About the BBB serving Eastern North Carolina
The Better Business Bureau serving Eastern North Carolina is a 501(c)(6) not-for-profit corporation serving 33 counties in Eastern North Carolina. The organization is funded primarily by membership dues from more than 2,900 local businesses and professional firms. The BBB promotes integrity, consumer confidence and business ethics through business self-regulation in the local marketplace. Services provided by the BBB include, reports on companies and charitable organizations, general monitoring of advertising in the marketplace, dispute resolution services, and consumer/business education programs. All services are provided at no cost to the public, with the occasional exception of mediation and arbitration. Visit bbb.org.