Linium ITSM Expert to Present at Fusion11 in September in Washington DC

Aug. 9, 2011 - PRLog -- Albany, NY, August 9, 2011 – Linium, ITSM Expert to Present at Fusion11 September in Washington DC
Linium’s ITSM expert Drew Hart will present at the upcoming Fusion11 (www.SMFusion11.com) conference sponsored by IT Service Management Forum USA and HDI—to elevate the standards of service management education. Fusion11 attendees will experience acclaimed speakers, respected vendors, business-driven networking, and unparalleled social activities. The Fusion 2011 conference, scheduled for September 25-28, 2011, will be held at the Gaylord National Hotel and Convention Center in National Harbor, MD.

Drew’s session, “Improve Service Desk Capabilities by Leveraging Configuration Management”, session #704, will be held Wednesday September 28th, from 9am to 10am and will provide insight and design recommendations for how to improve the delivery of your Service Desk by leveraging the inherent capabilities of a Configuration Management Data Base (CMDB) and common federations found in a modern Configuration Management System. Attendees will be presented with design options for operational/procedural integrations, tie-ins with Event Management, a meta-model for the CMDB, incorporation the Service Knowledge Management System, and practical delivery insights based on real-world experience.

Linium’s expert ITSM team will also be on-hand for Fusion11 at booth # 625. Don’t miss the Linium expert team’s unparalleled ITSM product expertise, world-class service offerings and award winning custom solutions in the ITSM landscape are a natural choice for clients expecting to maximize value from an infrastructure management investment. For more information on how Linium ITSM programs can help your organization; stop by booth #625 or contact Linium at optimize@linium.com.

About Linium
Linium is an innovative, solutions-based IT consulting firm committed to aligning an organization’s business objectives with its IT initiatives. Linium’s expertise includes ITIL and asset management process design, education services, as well as implementation of commercial products, including Hewlett Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.

For more information about Linium, or this particular news story, please contact:
Rachel Slater
Linium, LLC
518.689.3198
marketing@linium.com
Web: www.linium.com

# # #

Linium is an innovative, solutions-based IT consulting firm committed to aligning an organization’s business objectives with its IT initiatives. Linium’s expertise includes ITIL and asset management process design, education services, as well as implementation of commercial products, including Hewlett Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.