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OnStar launches “Family Link” a vehicle locate feature
OnStar has launched a new optional service called Family Link, linking subscribers to their loved ones when driving an OnStar-equipped vehicle
The pilot program is being used to gauge consumer interest. Pilot services will include:
Vehicle Locate: The subscriber can log on to the Family Link website to view a map with the vehicle's exact location at any time.
Vehicle Location Alert: Subscribers can set up email or text message notifications to let them know the location of their loved one's vehicle. They can choose the day, time and frequency of the alerts.
“Our subscribers have asked us for a solution to help them stay connected to their family when they’re on the road,” said OnStar President Linda Marshall. “What parent hasn’t asked their teenaged driver to call or send a text when they arrive somewhere, only to not hear from them? Family Link’s Vehicle Locate feature lets a parent check on their child’s progress or help determine when he/she might be home safe and sound.
The OnStar Family Link service is currently in a pilot phase and is accessible by invitation only. Approximately 10,000 active U.S. OnStar subscribers will be invited to the program.
Subscriber interest and comments from the pilot program’s users will guide decisions for launch and pricing of this service. Regardless, OnStar believes the service will provide greater peace of mind for subscribers while their loved ones are on the road.
Access to the Family Link website requires an OnStar user name and password. Only the subscriber with access can locate a vehicle or send alerts.
To use Vehicle Locate, subscribers log onto the Family Link website and navigate to the Vehicles tab and click on Locate. Once the vehicle has been located, the vehicle's icon will be shown on the map. Additional location details can be seen by hovering over the vehicle.
To set up a Location Alert, subscribers log on to the Family Link website and navigate to the Alerts tab and click on Add Alert. The subscriber can request the day of week and time to receive an alert, as well as how they would like to be notified: via text, email or both. Location Alerts will include the address the vehicle is near as well as the date and time.
Future considerations for the pilot include Speed Alert, Boundary Alert and Arrival/Departure Alert. Subscriber interest and comments from the pilots will guide decisions for launch and pricing of this service.
OnStar, a wholly owned subsidiary of General Motors, is the leading provider of connected safety and security solutions, value-added mobility services and advanced information technology. Currently available on more than 40 MY 2011 GM models, OnStar soon will be available for installation on most other vehicles already on the road through local electronics retailers, including Best Buy. The OnStar Mobile App is a recipient of the 2011 Edison Award for Best New Product in the Remote Driving Aids segment and OnStar Stolen Vehicle Slowdown is a recipient of the 2010 Edison Award for Best New Product in the Technology segment. OnStar safely connects its more than 6 million subscribers, in the U.S., Canada and China, in ways never thought possible. More information about OnStar can be found at www.onstar.com.
Information from www.chevroletinthenews.com & www.media.gm.com
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