Aug. 5, 2011
-- We at Mountainside Medical Equipment are proud to introduce you to our newest customer support team members, Jennifer Tyson and Greg Gonyea! Jennifer and Greg have been carefully selected to help our customer service department meet the needs of our rapidly expanding customer base. Over the past few weeks, they have been actively striving to learn as much as they can about Mountainside and establish lasting relationships with our customers. Here is a little bit more about Jennifer and Greg:
Jennifer Tyson graduated from West Canada Valley in Newport, NY with Honors, and then went on to Herkimer County Community College where she majored in accounting and minored in business administration. With 10 years customer service experience under her belt, she is truly committed to helping people. “I enjoy it,” says Jen. “I have always felt that if I help someone and treat them great, they will get off the phone with me, be in a good mood and maybe help someone else. You know, pay it forward!” She has spent her first few weeks here at Mountainside Medical Equipment learning our system and getting to know our wonderful customers.
Fun Fact about Jennifer: She enjoys the outdoors. Jen loves camping, swimming, bon fires, white water rafting, and traveling. She has been parasailing, and even spent some time swimming with dolphins! Her greatest accomplishment, she says, is her son.
Greg Gonyea graduated from Remsen Central School in Remsen, NY in 1996 and immediately went on to start his career as a customer service professional. After 15 years of developing his sales and customer service skills, he has finally made his way to Mountainside Medical Equipment. Like Jennifer, over the past couple of weeks he has been spending time getting to know the best ways to help our customers and build lasting relationships with them. Why does Greg love his job? Simple: “I love to build and maintain strong and long-lasting relationships with my clients,” he says, “while providing them with the highest level of service achievable.”
Fun Fact about Greg: He is an avid golfer. Greg also loves to cook and invent new recipes.
Jennifer and Greg have been doing a great job – join us in welcoming them to our team!