NWP Services Corporation Completes Sierra Utility Billing Services Transition

July 28, 2011 - PRLog -- NWP Services Corporation (NWP), a leading provider of smart solutions to lower operating and utility costs for the multifamily housing industry, today announced it has successfully completed the transition of Sierra Utility Billing Services (Sierra) customers to its billing platform, NWP 11.0. This transition was completed on schedule following the acquisition of the company.

“With the delivery of high quality billing, electronic rent payment, and utility management services, we look forward to enhancing and contributing to the financial success of our new customers,” stated Howard Behr, vice president of Business Development & Submetering Services Group at NWP. “The acquisition further enabled our regional service model, particularly in Texas with the significant expansion of our service and submetering center in Austin, to assist customers in maximizing the full potential of their chosen NWP programs”, added Behr.

On September 27, 2010, NWP acquired the assets of Sierra, an Austin, Texas-based provider of utility and specialty billing services, including energy management and meter installation and maintenance, to apartment communities across the U.S. The company has now successfully completed its second acquisition and customer transition during the last 14 months.

“NWP's customer service has proven exceptional during the transition from Sierra to NWP. Our account representative worked closely with our corporate office and onsite staff to handle any concerns promptly and professionally. NWP's website is user friendly and provides a good selection of management reports,” said Jane Ort Rogers, vice president of Benson Investments, Inc.

“We are pleased with the on-time completion of this transition which continues to demonstrate NWP’s ability to efficiently implement significant new volumes of communities on to our platform in a short timeframe,” said Vaughn Chase, vice president of Operations at NWP. “Over the next several months, we will continue to analyze program performance of our new customers, make recommendations as appropriate to optimize their service, and provide additional services to further lower their operating and utility costs,” added Chase.

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NWP provides smart solutions to lower operating and utility costs for the multifamily housing industry. NWP is a recognized leader in service quality for resident billing, resident payment processing, utility management and submetering services.