News By Tag
* Government Contracting
* Chief Quality Officer
* Six Sigma
* Process Improvement
* More Tags...
News By Place
Agilex Hires Mark Scheffel as Chief Quality Officer
New Position Expands Agilex’ Commitment to Customer Service Excellence
“In launching Agilex, our goal was to provide clients with a highly differentiated customer experience. One that was outcome-driven, marked by consistent and dependable delivery, and emphasized highly targeted, innovative and adaptive solutions,” said Agilex President John Gall. “As demonstrated by our tremendous growth over the past four years, we have delivered upon this promise. Mark’s tremendous insight and passion for excellence will ensure that we continue to exceed client expectations as we further grow the business.”
Mr. Scheffel brings extensive experience in creating, deploying and managing complex enterprise solutions for both government and commercial clients. He is also a recognized expert in BPM and related process improvement disciplines. He has led large technical engineering and software development organizations that have achieved the industry’s highest benchmarks, such as CMMI and ISO certification.
Mr. Scheffel will spearhead Agilex’ commitment to customer service excellence. This includes ongoing efforts internally to implement process improvement and quality control measures for more consistent, higher quality product and service delivery. He will also provide subject matter expertise for strategic capture management pursuits, client process reengineering engagements and internal product development initiatives. He reports directly to Mr. Gall and serves as a member of the executive management team.
“Having worked with John and others to grow Integic, I’m excited by the opportunity to help establish Agilex as an industry leader as well,” said Mr. Scheffel. “This is a transformative period for the contracting industry. Confronted with today’s rapidly changing missions and tighter budgets, contractors will need to maintain uncompromised quality standards while meeting new mandates for more iterative, faster and flexible delivery. This is where Agilex distinguishes itself.”
Mr. Scheffel previously served as Vice President of Product Strategy & Development for Integic, the 2004 Midsize Government Contractor of the Year. Among many accomplishments, he led development of the e.POWER business process management suite. e.POWER has been adopted by a number of government agencies, including the Office of Personal Management (OPM), where it serves as the foundation for the agency’s eOPF offering. Following the company’s 2005 acquisition by Northrop Grumman, Mr. Scheffel was named President of the Integic subsidiary. Subsequently, he was named director of enterprise process solutions for Northrop Grumman's Civil Systems division.
Agilex is an employee-owned enterprise application, solution, and advisory firm. Our noteworthy business and technology professionals offer innovative thinking on leveraging advanced technologies. We make it possible for our clients to optimize systems and exploit data to realize the value of information. Headquartered in Chantilly, Virginia, Agilex has delivered significant results for an impressive list of clients throughout federal, state and local government, and within global 2000 corporations.
# # #
Agilex is an employee-owned provider of mission & technology solutions to the national security, healthcare and public sectors. Agilex was recognized as NVTC's 2010 Hottest Emerging Government Contractor for the Washington, DC metropolitan region.