Ghana to launch Customer Service Week

July 2, 2011 - PRLog -- On July 8th,2011,during the Ghana Customer Service Summit,
Ghana will launch a national Customer Service Week which will be celebrate the first week of October this year and subsequent years.
The 3rd - 8th of OCTOBER 2011, Ghana will join the rest of the world to celebrate the international CUSTOMER SERVICE WEEK, as part of the International Customer Service week celebrations, which is normally celebrated within the first full week of October.
Initiated by the International Customer Service Association in 1988, it has become a global week to celebrate excellence in customer service and to appreciate the role of customers in business growth and sustainability.
Each year, thousands of businesses around the world celebrate Customer Service Week. It’s an international event devoted to recognizing the importance of customer service and honoring employees and businesses responsible for taking care of their customers.
The event also serves as a platform for businesses to appreciate loyal customer as well .
Ghana Customer Service Week seeks to serve as an Annual National event devoted to recognising the importance of customer service and honouring organisations and personalities who work on the frontlines serving and supporting customers. The Customer Service Association launched Customer Service Week in the USA in 1988 and it has since been launched as a concept in other mature service quality industries such as Australia, United Kingdom and the
United Arab Emirates.
Developed for execution in Ghana by the,
ORGANISATION FOR CUSTOMER SERVICE EXCELLENCE-GHANA (OCSEG), Customer Service Week aims to raise the standards of Customer Service across the Ghana through awareness, education and sharing of global best practice.

# # #

We provide ideas and resources that you will need to attract and retain your customers for business efficiency,productivity and profitability.
We specialize in customer service skills development through publications,public education and awards.