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SharePoint Users Look to Add-On Applications for Content Management Needs
76% plan to add third-party software to their SharePoint installation to refine ECM capability.
Records management in particular is highlighted in the survey, with many organizations seeing the need to add or integrate a more robust repository in order to meet their compliance requirements. Albeit from a much smaller base, e-discovery, digital signature and case-management add-ons are set for strong growth.
Download the new research at http://www.aiim.org/
Although collaboration, project management and portal applications are still the main drivers for SharePoint adoption, most users of the 2010 version are picking up on the new content management and information governance tools. However, many of the traditional ECM (Enterprise Content Management) applications, such as scanning and capture, forms processing, document workflow and RM (Records Management), have yet to be widely adopted. Based on the intentions for add-on applications, there would seem to be very strong plans to increase activity in these areas.
AIIM’s head of Market Intelligence, Doug Miles, comments, “Organizations are firstly upgrading to the 2010 version – in many cases putting right previous governance and structural problems – and then looking to expand the content management functions. Many are looking to integrate SharePoint with distributed capture front-end systems and new or existing repositories, to produce a more robust and capable ECM/RM infrastructure.”
Governance is still an issue with SharePoint users, with 45% citing lack of forward planning and the absence of usage policies as their biggest issues going forward. Over 60% have yet to bring SharePoint in line with their existing retention and long-term archive policies. For 10% of respondents, SharePoint is making things worse, not better. With the survey showing that considerable amounts of business-critical content are now being committed to SharePoint, this is a cause for concern, according to AIIM.
Based on nearly 600 responses, the AIIM research report is entitled “Using SharePoint for ECM” and is free to download from the AIIM website at http://www.aiim.org/
About the research
The AIIM survey was taken by 674 individual members of the AIIM community between April 15, 2011, and May 5, 2011, using a Web-based tool. Invitations to take the survey were sent via e-mail to a selection of the AIIM worldwide community members.
AIIM is the community that provides education, research and best practices to help organizations find, control and optimize their information. AIIM is international in scope, independent and implementation-
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About Perceptive Software
Perceptive Software creates ECM software products that integrate easily with your business applications to fuel efficiency. With Perceptive Software technology, including ImageNow document management, document imaging and workflow, you can capture, process and collaborate on important documents and content, protect data integrity throughout its lifecycle and access precise content in the context of your everyday business processes. http://www.perceptivesoftware.com