Private Health and Sports Club Seeks New Manager

Ontario Racquet Club (ORC), an exclusive private family health, wellness and racquet club, is presently searching for a Front of House/Banquet Sales Manager to join our strong team in the Food and Beverage department.
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Banquet Manager
Restaurant Manager
Racquet Club
Private Club


Mississauga - Ontario - Canada

May 25, 2011 - PRLog -- ORC is looking for a high energy individual committed to a culture of superior customer service. The ideal candidate will have exceptional supervisory and leadership skills, a solid service background, excellent communication and interpersonal skills, be punctual, reliable, flexible and highly motivated and hands on attitude. S/he will also possess high professional standards, and the desire to represent Ontario Racquet Club in catering to ORC members and the broader Oakville/Mississauga community.

The successful applicant should include details of any experiences as a Front of House/Banquet Sales Manager as well as a cover letter.
A superior service attitude is required.

Job purpose of the Front of House and Banquet Sales Manager is to maximize catering revenues to include restaurant food and beverage, banquet food, banquet beverage, facility rental and net amounts received for equipment rental; execute banquet and event food/beverage according to banquet event order specifications.  Coach, train, mentor, FOH staff and banquet staff for superior customer service and presentation as well as events promotion; perform administrative functions as needed.

o Develop and lead a team of highly motivated and customer service friendly staff
o Promote excellent member satisfaction and service
o Further develop, implement and advise on our service standards and manual
o Responsible for all sales and bookings, confirmations, billing (in conjunction  with the accounting dept.), generating proposals and contracts, soliciting new clients
o Provide leadership, problem solving and decision making in the Food & Beverage service areas
o Prepare  weekly staff schedules
o Maintain proper par levels of Alcoholic Beverages and conduct monthly inventory
o Conduct daily reviews of beer waste reports
o Facilitate the set-up and execution of banquet service as outlined on banquet contracts
The club website is .
The ideal candidate will possess some or all of the following qualifications and or attributes:
o Minimum 3 years with Front House and Banquet Service/Sales Management
o Strong knowledge of wines, beers, spirits
o Excellent communication skills with demonstrated ability to relay information and knowledge
o Experience in the Club industry is an asset
o Strong computer skills: Microsoft Office, Excel
o Must be able to work flexible hours, days, evenings and weekends
o First Aid and/or CPR/Defibrillator Certification
o Demonstrate the ability to work in dynamic environment in a leadership as well as team supporting role
o Demonstrate communication and conflict resolution skills required to deal with staff and members

ORC offers a competitive wage/salary, plus benefits (commensurate with applicant's qualifications and experience).

Application Process
Applications should be submitted by May 31, 2011 and include a cover letter, detailed curriculum vitae (CV) and the names and contact details (title, phone, email) of two references.

Send applications to:
Jeff McCarrol, General Manager, Ontario Racquet Club
Email: jmccarrol@ontarioracquetclub

Position to commence immediately.

ORC would like to thank all applicants for their interest and will contact only those candidates who skills and experience best match the requirements of the position(s). All applications will be treated in strict confidence.

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Established in 1975, ORC is Canada's leading family health, wellness and sports club. Located on the Oakville/Mississauga border and covering over 150,000 square feet and 8.5 acres, ORC is so much more than a racquet club. It's a lifestyle!
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