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Follow on Google News | Paperless Invoices Improve Distributor EfficiencyGases and welding distributors can cut costs while creating convenience for customers.
By: Devin O'Toole “Paper invoices are kind of like VHS tapes,” says Broughton. “There was a time and a place for them, but there are much more efficient ways of delivering your invoices.” Broughton asks distributors to consider the costs associated with mailing invoices: paper to print on, a printer with ink to print with, envelopes to mail the invoices in, people to put the invoices in the envelope and postage to mail the invoice. “When you consider daily invoices and monthly cylinder rental invoices, the numbers can add up pretty fast,” says Broughton. Emailing invoices can result in significant savings. While some customers may prefer paper, many welcome email invoices. “There is an entire generation of iPhone users taking over the businesses you sell to,” says Broughton, “and they don’t want paper.” Distributors can offer customers even greater convenience by adding a link to email invoices that allows them to pay their bills online. “Your customers are happier because they pay their bills when it is convenient for them.” To learn how to implement email invoices and online payment, read, “Let Your Customers Do The Work” (http://www.weldingandgasestoday.org/ # # # About GAWDA Founded in 1945, the Gases and Welding Distributors Association (GAWDA) is the premier source for manufacturing knowledge, education and networking. Through its member journals (www.weldingandgasestoday.org) End
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