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"Roger Thedford Receives Customer Service Award" -REMAX DFW Associates Real Estate Agency, Texas
Roger Thedford with RE/MAX DFW Associates’ Coppell Texas office was recently honored with the office’s Customer Service Award for 2010 at the annual company-wide meeting held at the historic Palace Theatre in Grapevine, TX.
RE/MAX DFW Associates is the largest RE/MAX franchise in Texas with six office locations, over 250 agents and a 2010 record sales volume of nearly $1 billion in closed transactions. RE/MAX DFW Associates was recently named as the number one RE/MAX firm in North Texas, closing 1 in 4 of all RE/MAX transactions in the DFW Metroplex.
“Our buyers and sellers receive a questionnaire from our staff after each transaction is completed, asking them to rate the service that they received from their sales associate,” notes Mark Wolfe, president of RE/MAX DFW Associates. “Especially important is agent promptness, knowledge and courtesy throughout the transaction. Equally important is the integrity of the agent. Although the national average response ratio is between ten and twenty percent, our firm continues to record a seventy percent plus ratio of returned questionnaires, almost always indicating strong satisfaction with the agent. As would be expected from Roger’s strong commitment to his clients and based on the questionnaires completed and returned on his behalf, he gave exemplary service during the year.”
“I was very honored with this tribute,” said Mr. Thedford. “This is one of the highest compliments an agent can receive from his clients. It is a great privilege to receive a satisfied response from a pleased customer. I strive to give the best service possible, and a lot of my business is from repeat clients and referrals. I will always treasure this recognition and will continue to endeavor to exceed my client’s expectations.”
Since joining RE/MAX DFW Associates in January, 2002, Roger has built a top-notch team of real estate professionals. A consistent top sales producer in the Coppell, Valley Ranch, and Las Colinas markets, The Roger Thedford Team has been ranked as as one of the Top 10 RE/MAX teams in the Dallas/Fort Worth market and received numerous other awards. Roger was recently presented with the RE/MAX Lifetime Achievement Award and is also a member of the prestigious RE/MAX Hall of Fame, RE/MAX Chairman’s Club and RE/MAX Platinum Club. He holds the ABR® (Accredited Buyers Representative)
Roger Thedford can be contacted at the Coppell office of RE/MAX DFW Associates at 972-393-9669 or via email at email@example.com. He can assist with any of the firm’s over 1,100 listings, as well as any home listed in the North Texas Regional MLS System.
Visit Coppell Texas Real Estate Resource Page at http://www.rmdfw.com/
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RE/MAX DFW Associates one of the premier Texas Real Estate Brokerages. RE/MAX continues to be the real estate leader in Dallas/Ft. Worth & Denton Texas area. RE/MAX DFW Associates is the largest RE/MAX Company not only in Texas but in the Southwestern USA