New Oracle Accelerate Solutions Based on Oracle ‘CRM On Demand’ for High Tech Industry

Business & Decision, an international consulting and systems integration company, with a focus on Customer Relationship Management (CRM), today announced an Oracle Accelerate solution leveraging Oracle CRM On Demand for High Tech Industries.
 
 
May 11, 2011 - PRLog -- Business & Decision, an international consulting and systems integration (CSI) company, with a focus on Customer Relationship Management (CRM), today announced an Oracle Accelerate solution leveraging Oracle CRM On Demand for High Tech Industries. Business & Decision is a Platinum level partner of Oracle PartnerNetwork (OPN).

Business & Decision’s industry specific Oracle Accelerate solution for Oracle CRM On Demand is focused on helping midsize high tech companies of all types benefit from the rapid, efficient and cost-effective implementation of Oracle CRM on Demand. Because it is founded on Oracle’s standardised tools-based approach, the Oracle Accelerate solution for Oracle CRM On Demand can be delivered over weeks rather than months, as opposed to standard implementations that can be lengthy, sometimes cost prohibitive, can take much longer to deliver business value and ROI.

Business & Decision’s hosted CRM solution (http://c-r-m.businessdecision.co.uk/2911-oracle.htm) is delivered over the Web as a subscription service and is designed for companies seeking an easy-to-use CRM solution. The nature of the web-based subscription service helps ensure users have access to information in both online and offline environments with data being synchronised when users are back online – a fundamental consideration to support today’s mobile work culture.

“We have combined the benefits of Oracle CRM On Demand with our know-how, and depth of expertise and knowledge of the high tech industry to deliver an innovative, packaged solution, which adds real value to the customer. The solution is ideal in the current challenging economic climate where rapidly growing businesses have limited resources but still require comprehensive business solutions that are low-cost and low-risk, and help drive revenue,” explains Mike Parker, Head of CRM, Business & Decision UK.

Business & Decision’s Oracle Accelerate solution is pre-configured to support the needs and processes of high tech companies, and includes features such as:
• Process-driven selling - prebuilt sales methodology support that enables sales representatives
to apply best practices to manage each account and opportunity
• Triangulated forecasting – incorporates three different perspectives to help improve the
accuracy of sales forecasts
• Customer asset management – customer asset tracking and notification capabilities to help sales and service professionals more effectively cross-sell and up-sell.

The business benefits to high tech companies may include:
• Faster time to close
• More revenue per deal
• Lower cost per head
• Higher customer satisfaction

Oracle Accelerate is Oracle's approach for providing industry specific business software solutions to midsize organisations. The Accelerate solutions are a starting point for the delivery of cost-effective, enterprise solutions that are appropriate to each client's business model, product profiles / classes and regulated markets.

Business & Decision is experienced in working with high tech companies to design and develop integrated CRM solutions, and has over 12 years’ experience of implementing Oracle CRM systems in the UK. This experience coupled with expertise in ERP, Business Intelligence and Data Integration, enables Business & Decision to deliver end-to-end CRM solutions and services which add real value to customers.

Its customers include the likes of AZ Electronics, E2V, Nagravision, Nissan, Palm UK, Panasonic, Phillips, Siemens.

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About Business & Decision

Business & Decision is an international Consulting and Systems Integration company. A leader in Business Intelligence (BI) and Customer Relationship Management (CRM), e-Business, Enterprise Information Management (EIM), Enterprise Solutions & Consulting.

Business & Decision contributes to the success of customer projects by driving maximum business performance. The company has a reputation for functional and technological expertise and has forged partnerships with all of the key technology vendors.

Located in 19 countries, Business & Decision currently employs more than 2800 people worldwide.

Additional information at http://www.businessdecision.co.uk
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