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Eric Thomas, WBTV Weatherman & Local Celebrity Praises Liberty for 4 Yrs of Great Customer Service!
Whenever drivers in Charlotte, Matthews & Monroe, NC ask WBTV Weatherman Eric Thomas why he continues to buy his vehicles from Liberty Buick GMC he replies, “Pretty simple really, because I feel like I’ve developed a personal relationship...
Eric Thomas, the well-known, friendly, WBTV Weatherman/Meteorologist, has been a repeat customer of Liberty Buick GMC Trucks in Charlotte, Matthews & Monroe, NC since 1992! Over the last 20 years, he has purchased 3 cars from Liberty, and has been very pleased with all of them. He continues to be a regular, satisfied customer for both of Liberty’s sales and service departments.
A 1993 Pontiac Bonneville was the first car Thomas bought from Liberty, and he still owns it! When asked about this car, Thomas said that, “At the time, my son was two years old and waddling around the dealership passing the time in their playroom. He is now a senior at Clemson University and driving that car.”
Eric Thomas even praised Liberty’s sales and service departments, by saying, “A lot of people, when they buy a car, never go back to the dealership for service for fear they will be overcharged versus your neighborhood mechanic. I’ve used local mechanics before, and still do in some cases, but the specialized nature of this car’s 2.0 Liter Ecotec Turbo made me think the dealership’s mechanics were best qualified to maintain this car.’
“I’m obsessive when I buy a new car, and I stand there, in the garage, and watched them, not only work, but observed how careful they were with their tools and how careful they were with the finish of my car. I’m happy to report, in almost four years, nobody has nicked or scratched my car, and mechanically, this car has been flawless. I don’t bother going back to watch them anymore, they have earned my trust completely.’
“In terms of sales, I feel like I’m part of their family. Nobody ever tried to put pressure on me, and never felt like I was told one thing, and delivered another. The McCorkle’s and their employees are genuinely good people running an honest business. Some people might think I get special treatment because I’m the weatherman, and while that is often an icebreaker for sure, when it comes down to sale or no sale, we had to have the same discussion every other customer has. I never asked for any special favors and they never offered any. So I am no different in that regard than any other customer.”
Currently, Eric Thomas has a 2008 Pontiac Solstice that he purchased from Liberty in 2007. When discussing this purchase, he stated, “…Because I love the cars I buy, I don’t buy new cars very often…I finally made my lifelong dream come true when I purchased my first convertible.”
One of Eric Thomas’ favorite trips was to the N.C. Mountains. He elaborated, “I took it to Asheville in 2008 and drove all around the mountains. Having that mountain air blowing through your hair while twisting around the Blue Ridge Parkway is indescribable. I honestly thought my life was complete after doing that. My only regret was not taking my car over to the Tail of the Dragon!”
Mr. Thomas was pleasantly surprised by the continued professional relationship that he has developed with Liberty Buick GMC. According to Thomas, “…Every year I do the Matthews Alive Labor Day parade, which is the biggest Labor Day parade in the Southeastern United States. The first year I was invited I offered to bring my Solstice, which they accepted.'
"Then I got worried people would come up and scratch it, ha! When Scott McCorkle heard about my concern, he stepped right in and told me to take their demo car. Wow! I got the best of both worlds; I could represent myself in the parade without fear of anything going wrong. I told you I was obsessed, and it was another example of Liberty going above and beyond.”
Viewers and drivers from all over the NC Piedmont region trust Eric Thomas of WBTV for his weather forecasts; and now they can also take his advice on buying and servicing cars. A large inventory of new & used cars, trucks, SUVs & vans in a variety of makes and colors may be found at any of the Liberty Buick GMC dealer locations in Charlotte, Matthews or Monroe, NC. For more information on any of the great GMC & Buick models available, visit http://www.clickliberty.com or call 888-306-1908.
See original post for more information:
CCP Staff Writer, Kimberly Brouillette – 4/26/11
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New & Used cars available at Buick GMC Car Dealership in Charlotte, Matthews & Monroe, NC. 888-306-1908, www.clickliberty.com
Page Updated Last on: May 17, 2011