Fred Smith Plumbing & Heating

May 17, 2011 - PRLog -- There are many reasons why New York’s premier residential buildings, institutions and private schools rely on Fred Smith Plumbing and Heating. Since 1914, our reputation has been built on high quality, fairly priced service and an impeccable attention to detail. On doing a job right the first time and doing it neatly. On never having to make excuses. We have over 120 trained professionals on staff and when you call Fred Smith, you always get a real live plumber on the phone—not a receptionist, or worse, an answering machine. Since we’re right in Manhattan, (something few of our competitors can say) we can always be there fast.

OUR HISTORY


The first World War that is. For nearly a hundred years, family-owned Fred Smith Plumbing & Heating has been delivering exceptional service to New York’s most discriminating residents, building managers and Real Estate professionals.

The firm was founded in 1914 by Fredrick Smith Sr. Current CEO Philip Kraus joined the company in 1980 as the firm's 9th employee and shortly thereafter entered into an agreement to purchase the company. Though Kraus' creativity, integrity and vision (not to mention 80 hour work weeks) the company has since grown to be over 120 employees strong.

Fred Smith Plumbing & Heating has seen it all in NY--we were here to install some of the first high pressure steam systems in the city, watched midtown transform itself from a residential neighborhood to a business hub and more. Our reputation as New York City's plumber of choice is well earned and we spend every day devising ways to raise the bar even higher.

Over the years we’ve accumulated more success stories, more accolades and more happy customers than just about anyone in town. As rich as our past is, the future looks even brighter and we would love to make you a part of it. Please be in touch and let us know how we can earn your business.

OUR PEOPLE

You don't handle over 1,200 emergency calls a month successfully without teamwork. At Fred Smith Plumbing and Heating, that teamwork stems from the tightly orchestrated efforts of our executive team, eight field supervisors and nearly 100 mechanics and helpers. What really sets every one of these people apart is their interest in and concern for the needs of our clients. Around here, job satisfaction is drawn from customer satisfaction and work that’s well done.

We’ve found, that, if we as a company, put our employees first, they in turn feel good going out and putting our clients first. Perhaps that’s why our average employee has been with us for nearly 10 years and our supervisors have each been on the Fred Smith team for at least 22 years.

OUR PHILOSOPHY

We don't want to get all philosophical on you here, so we'll keep it simple--Our business begins and ends with our clients. When they're happy, we're happy.

OUR SERVICES

For nearly 100 years, Fred Smith Plumbing & Heating has been providing comprehensive, white glove plumbing and heating services to New York’s finest buildings.

From basic apartment repairs to building-wide upgrades to ongoing maintenance, Fred Smith delivers a level of service and professionalism rarely seen anymore.

Based in Manhattan, our expert technicians arrive on site within 15 minutes armed with the experience, know-how and equipment necessary to tackle virtually any job.

* Plumbing
* Water Purification
* Roof Tank Cleaning
* Pump Repair
* Fire Suppression
* Drain Cleaning
* High Pressure Steam
* HVAC
* Heating
* Private Repairs

OUR CLIENTS

Over 800 of New York’s luxury residential buildings, 80 of the most prestigious real estate management companies, and countless private tenants (as well as many institutions and private schools) rely on Fred Smith Plumbing and Heating every day. The reason is trust. They trust us to do what we say we will. To be there when they need us. And to arrive with the experience and expertise needed to get the job done right the first time.

TESTIMONIALS

~ Thank you, thank you, thank you- your wonderful guys, Nick Petro and Robert Lebron, rescued me...I had total anxiety about the water valve in my bathroom which was causing a leak to the floor below. Nick was so careful as he fixed "the packing" (whatever that is), not causing any damage to the surrounding marble squares.The "Franklin Report" is right on with all accolades. I will surely let Brenda Colberg, who heads the condo complex- the Parc Vendome- know what a great job your men did. Again- thank you, thank you.

~ My wife and I have used your services twice now in the past year.  I cannot begin to tell you how much we appreciate the quality of your service - from the scheduling, quick response, the great technicians .... and just generally  how well organized your business is run.  In this day and age...it is a rarity.  An additional note ---in past years, I had worked as an architect and an interior designer -- dealing with literally hundreds and hundreds of contractors and subcontractors in the NYC area...and Fred Smith Plumbing easily tops the list.

~ I have recently completed extensive renovation on my apartment at 1040 Park Avenue. The job required one and one-half years and a multitude of contractors before its completion. After considerable dissatisfaction with other plumbing contractors, my superintendent recommended Fred Smith, our building plumbing company. James Keeney was assigned to my job. All my plumbing concerns and problems were resolved at that point. Mr. Keeney is both knowledgeable and receptive to his clientele. Under his directive your company has proved most efficient and reliable. Your technicians were excellent and Mr. Keeney particularly outstanding. I have and will continue to recommend the Fred Smith organization and Mr. Keeney and intend to use you for all future work.

~ This is to commend the excellent work done by your people today in installing a new commode at our apartment.  they were an obliging team, very fast, courteous and tidy.  Moreover, they worked will with the buidling staff. So far the new toilet works just fine, a vast imnprovement over the previous model.