Give your business a professional edge with IVR Gold

April 26, 2011 - PRLog -- Telford, Shropshire, UK: IVR stands for Interactive Voice Response. You’re probably reading this and thinking: “What is Interactive Voice Response? I’ve never heard of it!” But if I say it is the “press 1 for accounts, press 2 for customer service, press 3 for marketing, press 4 to speak to a human being” etc system that you get when you phone a company, I’m sure you’ll know instantaneously what I mean.

“A neat little trick that some companies do is to use IVR to make their company seem bigger than it actually is” says Richie Williams, Director of Business Development at Gold 0800 Numbers. “Gold IVR is one of the many additional optional features that our clients can choose to have added to their 0800, 0845, 0844 or virtual local numbers if they so choose. This and the right choice of phone number can make even a one man band appear to be a large, professional, multi-officed organisation”.

How? Well, say you are a new company starting up and you are in fact operating out of your back spare bedroom, and your new business is telephone based. If you give out your residential home telephone number with its local STD area code on it in adverts etc. then your company is going to look rather amateurish. However, if you get a 0800 number then immediately you have a freephone nationwide number which makes your business seem much larger than it really is. “People tend to think that getting a 0800 number is difficult and extremely expensive, but it really isn’t” says Richie Williams from Gold 0800 numbers. “You just go to our website, look at the numbers on their, click on the one you like and it goes in your shopping basket. You can get as many numbers as you want – we do offer discounts on multiple numbers!” As for the price issue, if you are having your 0800 number pointing to a landline then the price is extremely reasonable.  Gold 0800 numbers charge a one off set up fee of £5 + VAT, and then £5 + VAT per month rental. You pay 4p per minute to receive the call, but Gold uses per second billing so that you only pay for what you use, rather than having your call rounded up to the nearest minute. No long term contract means that you only have to give 30 days’ written notice to cancel the number, so if you find it isn’t working for you, you’re not stuck with it for 12 months.

You can then add additional features to your Gold 0800 number such as IVR Gold. You can then choose what the options are on it, which Gold will record for you. You can then choose to have all of the options diverting to the same number anyway, merely giving the impression that the company is larger than it actually is. This costs £10 + VAT to set up and then £10 + VAT per month rental, and that’s it.

“This is just one of many options from Gold that is easy but helps to give your business that professional edge” says Williams. More details can be found on Gold’s website, http://www.gold0800numbers.co.uk/

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The Gold 0800 Numbers Company offers memorable:

0800 numbers
0844 numbers
0845 numbers

....along with a range of more cost effective numbers if memorability is not a big issue.