Singularity Encourage an Agile Approach to Government IT

Leading Global BPM & Case Management software vendor Singularity propose an agile approach to Government I.T. to achieve Treasury and Cabinet Office buy-in.
Padraig Canavan, CEO, Singularity
Padraig Canavan, CEO, Singularity
March 16, 2011 - PRLog -- Whitehall and Westminster have been under immense scrutiny in relation to the extortionate amount of public money being invested in much publicised failed I.T. projects.

Lord Adonis, the former Labour minister who is director of the Institute for Government, said: "The billions spent on cancelled IT projects, such as ID cards and National Programme for IT, demonstrate precisely why we need a much more flexible approach to government IT.1

System Error: fixing the flaws in government IT ( sets out the case for a new approach to IT in the public sector, and recommends tackling two important aspects simultaneously:

1.platform - delivering government-wide efficiencies of scale and interoperability

2.agile - facilitating rapid response and innovation at the front line.2

Padraig Canavan, CEO at Singularity, said: "Agility in the public sector requires organisations to assess/sense the challenges they face, prioritise their responses and then act. It is only through direct positive action that the public sector can effect change. Singularity has direct and relevant experience of delivering agile projects across the public sector".

A technology tool that Singularity has designed for The Insolvency Service is giving hard-pressed small debtors in England and Wales a cheap way to start afresh.

The Insolvency Service, says rollout of its new Debt Relief Orders (DRO) scheme, which uses Singularity's highly automated agile technology, is a major success.

Singularity, a specialist in business process agility and case management design, says the trouble-free launch and operation reflects a high-level of shared expertise that was invested in the project.

"It was a big challenge with a great reward. Working with IT and policy colleagues in The Insolvency Service, we successfully front-loaded a transformational electronic application that is having an immediate benefit for people who need it.

Singularity continues to work with The Insolvency Service on another very extensive BPM process which will radically overhaul the service's electronic workflow processes," said Padraig Canavan, CEO, Singularity.

Singularity has an international client list for its oflg BPM and case management systems. It provides solutions to blue chip companies in financial services, telecommunications, healthcare and many other sectors, as well as to local authorities and government agencies.

Singularity was among the select companies that Forrester invited to participate in its Q1 2011 Forrester Wave report, Dynamic Case Management. In this evaluation Singularity has been named as a Leader and complimented by Forrester Research, Inc. for demonstrating long-term commitment, vision and strong functionality in several critical Dynamic Case Management (DCM) areas.

Having also been recently positioned by Gartner, Inc. in the Visionary Quadrant of its "Magic Quadrant for Business Process Management Suites" report, Singularity believe that their unique product features and methodology differentiators, which have been recognized in both these reports, is recognition of the success Singularity customers have experienced in implementing agile enterprise BPM solutions.

Supporting Resources:

• For further information on The Insolvency Story visit:
• For more information on Singularity's Case Management solution visit:
• To view Singularity Case Management Webinar with Connie Moore, VP Forrester Research, visit:
• To view Singularity's Dynamic Process & Case Management Webinar with Paul Harmon, BP Trends, visit:
• For a copy of the Forrester WaveTM : Dynamic Case Management visit:
• For a free copy of the best-selling book "Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done" visit:
• For information on forthcoming Singularity events visit:


For further press information please contact Kathryn McDevitt at Singularity.
Email:, or telephone: + 44 (0)28 71 267767.

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About Singularity:

Singularity creates agile organizations that are continually more efficient, productive and responsive. We enable companies to sense opportunities, prioritize their responses, and act to make positive change. This is achieved through the implementation of our industry-leading Business Process Management (BPM) products.

Singularity's mission is to populate the world with agile organizations. As the leading Business Process Agility specialist we today serve clients in over 30 countries from our offices in London, New York, Singapore, Ireland and India and through our network of partners globally. Acclaimed by leading industry experts, as the best in our field, we provide a unique combination of thought leadership and practical help that creates a new generation of successful organizations.
For more information, please visit
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Tags:Singularity, Bpm, Business Process Management, Case Management, Agile Government solutions, Forrester Wave
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