3CX Phone System Delivers Mission Critical PBX which Offers Unified Communications Features

March 2, 2011 - PRLog -- Up until recently, Agilis relied on an outdated Toshiba CTX-IP system. Although being IP based, the Toshiba PBX was proprietary, non-industry compliant and technically obsolete, as well as not incorporating any Unified Communications features. It was cumbersome and was expensive to expand and administer.

Agilis was happy to turn to the Windows-based 3CX Phone System, as it knew it could serve the needs of the various office locations, was cost effective and a simple to operate PBX. The Unified Communications features within the 3CX Phone System would assist in the increase in productivity levels throughout the entire company. As Agilis make use of remote workers, this key support staff would always need to be accessible, with the new phone system being able to deliver remote access to any location and also all other Agilis office locations that are spread in two countries.

Furthermore, Agilis made significant savings as the 3CX Phone System supports the existing 160 Yealink T26 and T28 IP phones. The costs would have spiraled if these handsets were to be made redundant. The Agilis Yealink T26 and T28 IP phones achieved steady interoperability with the 3CX Phone System, whilst providing stable HD voice and additional customizable features. Supporting Auto-provision via FTP, TFTP, HTTP and HTTPS, ensured these Yealink phones were compatible with the new 3CX Phone System. Paired together, 3CX and Yealink offered Agilis an efficient and reliable phone solution.

The new 3CX Phone System implementation would also have to make use of the two T1s via a VoIP gateway. Agilis selected the SmartNode 4960 from Patton Electronics to provide PSTN access via the two existing T1s. Supporting 90 concurrent VoIP calls, the SN4960 scales up to 120 calls with a simple software upgrade. In addition to VoIP-over-VPN security with IPsec-encrypted voice, AES/DES strong encryption and automated keying via Internet Key Exchange (IKE), Patton SmartNode provides dial-backup and IP-link redundancy for VoIP and data survivability. The Patton SmartNode 4960 gateway has been tested and is supported for use with the 3CX Phone System. Patton has mutually certified the SmartNode 4960 to work seamlessly with the 3CX Phone System.

“Agilis is completely Windows based. Having a Windows based telephone system is a big advantage to us as our past experience with LINUX based Asterisk systems was just too difficult. We were in the market for a phone system that ran on Windows and that could be hosted on our existing equipment and integrated with our current IT infrastructure. The 3CX Phone System had and continues to have great reviews.” – Brian Dunn, Agilis.

Nick Galea, CEO at 3CX said: “Agilis provides technical innovation in an industry which depends so much on technology, reliability and accessibility. We’ve built reliability and Unified Communications into the core of 3CX which makes it an extremely accessible PBX.”


About 3CX
3CX is the developer of 3CX Phone System – an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. 3CX is more manageable and can deliver substantial cost savings besides increasing productivity. 3CX Phone System has earned numerous awards; Windows Server Certification, Windowsnetworking.com Gold Award, Windows IT Pro magazine 2008 and a Best Buy Award by Computer Shopper Magazine. For more information, visit http://www.3cx.com

About Agilis
Since its founding in 1993, Agilis has been dedicated to providing engineering services which add real value to our customers. Agilis Engineering, Inc. specializes in most aspects of gas turbine engineering from engine conceptual studies, aerodynamic, structural and mechanical design through hardware procurement, assembly, instrumentation and engine/rig test support and test data analysis. Agilis purchases several million dollars’ worth of development/test hardware each year for our customers, through our manufacturing and test supplier management system. The Quality of our services and products is considered paramount towards achieving and maintaining satisfied Customers. We achieve this through our continually maintained and improving ISO 9001:2000 certified Quality Management System.

# # #

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta and Hong Kong.
For more information, visit www.3cx.com.