Dorset disc repair company recognised as a shining Beacon

Feb. 24, 2011 - PRLog -- Total Disc Repair (TDR) has been announced as the latest company accepted into the prestigious Beacon South West network of companies, having been recognised for its quality management, workflows, innovation and growth.

Becoming an accredited Beacon South West company marks TDR as a leading organisation. It highlights the company as having one of the region’s top performing business models and recognises its ambition and proven track record of success.

Based in Christchurch, Dorset, TDR’s disc repair machines service the industry by polishing scratches out of DVDs, CDs and games discs, allowing the laser to read the data again. The company has also taken a sustainable approach in promoting disc repair services to encourage people to repair their discs rather than replace them, resulting in fewer used discs ending up in landfill.

TDR was established in 2001 and quickly became Europe’s largest CD repair lab. Between 2006 and 2009, TDR reformed its business model as repairing discs became increasingly mainstream with multinationals such as Asda, Blockbuster and LOVEFiLM introducing the service for their rental stock. The company’s ability to identify and adapt to the changes in the marketplace have been core factors that have contributed to TDR’s success

Today, as well as providing the repair service, TDR also distributes professional disc repair machines to companies that repair their own discs. The wide range of machines on offer allows TDR to match the right machine to a customer’s needs and enables the company to respond easily to any changes in customer demands. TDR works very closely with its customers, offering expert guidance, reassurance and support, and therefore its customer retention ratio is very high.

Managing Director of TDR, Mel Stephenson, says, “Everyone in the team here is flattered to have received Beacon accreditation in recognition of their achievements both within the region and within our industry. We’ll be working hard to continue delivering the values that exemplify a Beacon Company”

Beacon Companies are some of the South West's most forward thinking and ambitious businesses and Beacon status is an award only given to those who can demonstrate outstanding achievement across a range of criteria.

Sue Baker, Beacon South West Project Director, says, “Total Disc Repair has implemented some exceptional business management protocols, whilst achieving significant growth during the difficult economic climate. We are delighted to welcome them into the Beacon South West network.”

Beacon South West brings together companies from a diverse range of industries, and with a proven track record of success, to promote good practice, share ideas and exchange experience. For more information about Beacon South West and existing Beacon companies, visit www.beaconsw.org.

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Beacon Companies are some of the South West's most forward thinking and ambitious businesses and Beacon status is an award only given to those who can demonstrate outstanding achievement across a range of criteria.