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Follow on Google News | Employee Trust Is Harder to Earn in the Corner Office – But It Matters – A LotEmployees are much more likely to trust their immediate managers than senior executives reports a global workplace study by consulting firm BlessingWhite. In North America, these levels are 72% trust in managers and 52% trust in senior leaders.
By: BlessingWhite “Our latest research is consistent with our pre-recession findings. Trust in leadership is an important factor in achieving high levels of engagement,” It’s harder to build trust with people who you rarely see or have never met, Rice explains. “Most immediate supervisors and managers can demonstrate trustworthiness in their daily actions and become known beyond their titles. Executives don’t have that luxury. The workforce scrutinizes what they do see and hear -- and will draw the most unexpected, unfortunate conclusions if leaders do not communicate carefully. In our leadership development and high-performance culture consulting, we find this same trouble spot across organization size and industries: Even in well-run companies, half the workforce typically does not trust the senior team.” Intended for business executives and HR leaders, Employee Engagement Report 2011 presents five levels of engagement: Engaged, Almost Engaged, Honeymooner & Hamsters, Crash & Burners, and Disengaged. The recommendations focus on the roles and responsibilities of executives, managers, and individuals in driving engagement every day. Business leaders are encouraged to demonstrate consistency in words and actions, communicate often and with depth, and create a culture that drives results and engagement. The report can be accessed at www.blessingwhite.com/ The engagement survey was conducted between July 2010 and October 2010, and results were compared with pre-recession data (gathered December 2007). 27% of the 10,914 survey respondents reside in North America. More than half of respondents hold executive, management, or supervisory titles. The double-digit gap in trust of managers versus executives seen in North America exists in Australia/New Zealand, China, and Europe. In India and Southeast Asia the gap is smaller. Contact: Christopher Rice, President & CEO, BlessingWhite, 908-904-1000, ext. 8000, Chris.Rice(at) # # # BlessingWhite is a global consulting firm with key expertise in Leadership Development and Employee Engagement. Based in Princeton, NJ with offices around the world, the firm has worked with nearly three million professionals since its founding in 1973. End
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