Dealer HD Announces Live Chat Enhancement

Feb. 18, 2011 - PRLog -- Dealer HD announced today it has implemented a new feature to their Contact At Once chat integration.  Dealer HD websites utilize the Contact At Once chat system and now DHD clients can identify the vehicles customers are reviewing automatically during a chat session.

Implementing a Contact At Once development, Dealer HD’s live chat now allows dealerships to identify the vehicle a customer is looking at when they click to chat from a vehicle details page.  The integration works seamlessly by sending a vehicle URL before the chat begins.  Providing additional information to dealerships aids dealers in the chat process by allowing them to complete informational and educational chat sessions.

“We are thrilled to bring this new chat integration to our client network.  Chat has proven to be an extremely effective sales tool, and by providing additional information before the chat begins I can only imagine an increase in the success rate,” said Justin Duff, Vice President of Sales at Dealer HD.

Dealer HD prides itself on implementing website tools that effectively assist in the online vehicle sales process.  For more information on the new chat integration, Dealer HD’s product offerings or launching a dealer website with Dealer HD, contact Erin O’Connor at erin@dealerhd.com.


Dealer HD is an Automotive Website and Solutions Provider serving clients Nationwide. Located in the southern suburbs of Chicago, the Dealer HD team has over 100 years of combined automotive experience.  Dealer HD provides customizable dealer web sites with a comprehensive admin tool that collects dealer leads, allows the quick and easy editing of website content, inventory modification and more.  Dealer HD makes sure your dealer website is ready for mobile applications, social networking, and all future web innovations.

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Dealer HD is an Automotive Web Solution serving clients Nationwide. Located in the southern suburbs of Chicago, the Dealer HD team has over 100 years of combined automotive experience.