Speed, Ease and Enhanced Performance with telecom software from salestar™ connect

Feb. 14, 2011 - PRLog -- Success in the telecom industry involves more than just having great staff or impressive showroom layouts – the necessity for updated and accurate information at every level of the organization is an angle that can never be under estimated, with fraud, error and efficiency demands raising the bar for performance each day. With over a decade delivering leading edge software solutions for telecom retailers and distributors, salestar™ connect ensures that vital information is constantly updated, verified and secure – giving employees the platform from which to deliver customer service and solutions that ensure the business stays ahead of competition.

Network file and Pricebook importation features on salestar™ connect ensure that each employee is working off an up-to-date listing of offers and prices – allowing for simple and fast updating of a system that would otherwise take countless man hours to update and maintain manually. The salestar™ solution also allows for automated predefined deals to be calculated based on these prices, giving sales staff an accurate base from which minimum profit margins can be maintained on each sale. The system also encompasses complete workflow prompting connection wizard to ensure that each sale is converted to cash in the quickest possible time with maximum accuracy, ensuring that all vital information is captured and eliminating duplication and errors.

The solution also considers the necessity for accurate recording and profit monitoring in addition to crucial commission reconciliation processing and Key Performance Indicator monitoring - giving companies the opportunity to set goals and receive real time updates on performance based on pre defined criteria such as percentage of target achieved by each sales person or each outlet. The software also contains cutting edge commission reconciliation processes that ensure up to date, transparent and accurate maintenance of all records relating to commissions owed and expected, including a cohesive system to monitor payments and identify discrepancies – making resolving commission related issues a fast and simple process.

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salestar™ connect is the only telecom industry specific software solution in the market today. We have one focus, that is to provide specialist software solutions to run and manage the different sales channels in the telecom industry - be it for resellers with our retail, call centre, and corporate B2b Functionalities. Or distribution with fulfilment, self billing and dealer management solutions.

Across our complete specialist business solution offered for the mobile phone business, we have identified key business benefits that will improve your bottom line by a minimum of 5% when you migrate from other general, bespoke, manual systems.