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Follow on Google News | CPM Streamlines Audio Conferencing with MeetingZonePlease see below how CPM (leading UK & European sales agency) is using MeetingZone's cost effective, flexible and easy to use audio conferencing to cut costs and carbon emissions.
By: MeetingZone “By streamlining our conferencing capabilities in the UK to just one provider, MeetingZone, we have managed to significantly reduce our overall conferencing costs, lower operating costs, minimise the environmental impact associated with our business travel and at the same time, cut the administration costs associated with the time and resource needed to manage four different suppliers,” explained Andy Luckett, Group Network and Telecoms Manager for CPM. For more than two years CPM has been using audio conferencing services from several providers. However, following a recent review, MeetingZone was chosen as its preferred supplier based on its ability to deliver a cost effective, flexible and easy to use solution. Another key factor in MeetingZone’ “All of our conference calls are internally cross charged and so accurate cost allocation is key. With other providers’ billing systems, we had to go through users’ calendars to determine who had participated in what audio conference call, and then ask them to confirm attendance. This was an archaic costly process, both in terms of time and resource,” explained Luckett. MeetingZone’ Audio conferencing plays an important role in CPM’s UK Environmental Policy. “One of our key aims is to minimise our carbon emissions and by reducing unnecessary business travel through conferencing we are able to achieve this,” added Luckett. CPM’s environmental management system has been developed to comply with the requirements of both ISO 9001 quality management system and ISO 14001 environmental management system standards. Available to all employees, audio conferencing is used throughout CPM in the UK, for every type of business meeting including virtual meetings with clients. CPM is currently looking at extending its collaboration capabilities and is piloting MeetingZone’ “CPM is very much a people business and we will always continue to hold face-to-face meetings. But we are planning to drive the use of conferencing and collaboration across the organisation to enable us to reap the business benefits that these technologies deliver,” said Luckett. “The high level of customer service delivered via MeetingZone’ About CPM CPM is the UK and Europe’s number one sales agency and is currently a leading contact centre for growth. With over 3,000 employees across the UK and Ireland, CPM’s expertise is in providing people as the face and voice of its clients' brands. Established in 1936, the company designs and delivers effective customer contact strategies for a range of successful and admired global companies. Delivering over 300,000 face to face, 120,000 phone and 10,000 web contacts for its clients each week, its heritage lies in field marketing, but it has grown and developed its business to offer a comprehensive number of contact solutions. CPM is owned by the world’s largest marketing communications group Omnicom. http://www.cpm- About MeetingZone MeetingZone, an independent conferencing and collaboration service provider, delivers cost effective, high performance, personalised integrated audio and web conferencing services to many FTSE 500 companies in the financial, retail, IT, pharmaceutical and legal sectors. MeetingZone’ For more information please visit www.meetingzone.com Contact for MeetingZone Sarah Chidgey, PR Consultant: sarah@ Mobile: +44 (0) 7795 288302 Jennie Leopard, MeetingZone Ltd: jennie.leopard@ Contact for CPM Sarah Webster, WWMC, Tel: 020 8744 0612; e-mail: sarah.webster@ End
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