Banner Health Study Reveals Employee Engagement Impacts Business Outcomes

This press release reveals the findings from a Banner Health study examining the impact of Employee Engagement on business outcomes.
By: Michael Savitt
Jan. 25, 2011 - PRLog -- Chicago, IL – January 25, 2011 – HR Solutions, Inc., an International Human Capital Management Consulting Firm, recently conducted an Employee Survey for Banner Health, a nonprofit healthcare system headquartered in Phoenix, Arizona.  The results of the survey enabled a study examining the relationship between Employee Engagement and business outcomes.  The study analyzed the correlation between Employee Engagement and four key business metrics – Operating Margin, Patient Experience – Overall, Patient Experience – Likelihood to Recommend, and Concern for Patient Care.  

The top 50 percent and bottom 50 percent of Banner Health’s Engagement scores were compared against each business metric.  Overall, the study found that employees in the top 50 percent of Engagement scored significantly higher on every business metric.  The findings verify that Engagement is truly linked to positive business outcomes.

“Employee Engagement has always been a top priority for our organization,” said Beth Stiner, Senior Director of Organizational Development at Banner Health.  “By tying our Engagement results to business outcomes, we are able to monitor the impact engaged employees have on our patients’ experiences and our financial performance over time.”

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About HR Solutions, Inc.
HR Solutions is a Chicago-based International Human Capital Management Consulting Firm specializing in Employee Engagement and Exit Survey design, implementation, analysis and results. For more information, please visit

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Source:Michael Savitt
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Tags:Banner Health, Employee Engagement, Patient Experience, Operating Margin, Business Outcomes, Business Metric
Industry:Business, Health, Human resources
Location:Chicago - Illinois - United States
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