Javelin Group choose Sigmer Technologies to provide first staff survey

Jan. 13, 2011 - PRLog -- Another prestigious organisation uses Sigmer’s ready-made staff survey Templates

Javelin Group choose Sigmer Technologies to provide first staff survey

Top-flight retail and e-commerce management consultants, Javelin Group, select Sigmer Technologies Ltd to provide their first structured staff survey.  Sigmer won the procurement to act as survey partner for the project because of their skills, experience, survey technology and availability of comprehensive and proven ready-made staff survey templates.

Javelin Group is a specialist firm of retail and ecommerce consultants. Based in London and Paris and working across Europe and the rest of the world, Javelin provides a full range of retail and ecommerce consulting services to retailers, brands and retail investors. Javelin’s clients include many of Europe's largest retailers.

Brighton, East Sussex – Javelin required a more comprehensive approach to gathering staff views and it was decided that the best solution was to use an on-line staff survey provided by external agency. The use of an external agency provided anonymity and confidentiality for respondents and gave staff the freedom to express their views and feelings in a non-attributable way.

Sigmer Technologies Ltd. was chosen as the external agency as they were able to provide a high-quality service at a competitive cost.  The Sigmer offering included:

Availability of a range of template staff surveys for on-line and paper which are easily bespoked to suit individual requirements
In-house team for technical survey design for on-line and paper modes
Graphic and accessibility design for on-line and paper questionnaires
·   A robust 'industrial strength' survey system hosted from our highly-secure data-centre in London
·   Flexible data import and export in formats
·   Provision of an on-line reporting portal which provides real-time access to summary statistics during the survey.
·   On-line reporting with drill-down facilities for customers
·   Ability to conduct complex analysis and reporting of attitudinal responses

All of this delivered within an adaptable and transparent project management environment; with full quality assurance at each stage and of every deliverable.

The online survey was hosted from Sigmer’s high security data centre in London. The Javelin Project Team was provided with an on-line reporting portal that allowed them to monitor overall response statistics for the survey and to view a standard summary report of attitudinal responses. A further detailed reporting portal was provided at the end of the survey allowing viewing and downloading of survey data.

The survey has been a considerable success for the Javelin and it has provide a valuable insight into the attitudes and satisfaction of their staff. It has also created a baseline of attitudinal data from which changes over time may be measured.


About Sigmer Technologies Ltd. and Survey Suite

Sigmer Technologies was formed in 1999 and is based at the Sussex Innovation Centre,
on the University of Sussex Campus in Brighton. We are experts in survey design,
survey development and management of response data. During the survey design stage we use demographic profiling of invitees, and a thorough assessment of usability and accessibility needs, in order to ensure that the survey is as inclusive as possible for each cohort.  See our range of survey case-studies at
http://www.surveysuite.co.uk/case_studies/index.php

Sigmer provide the Survey Suite range of products and apply these to many different
survey projects including:
Staff surveys - http://www.surveysuite.co.uk/staff_surveys
Marketing surveys -  http://www.surveysuite.co.uk/marketing_surveys
Customer surveys - http://www.surveysuite.co.uk/customer_surveys
General and Research Surveys - http://www.surveysuite.co.uk/general_surveys

Sigmer provide secure hosting of on-line surveys from their secure datacentre based in
London. More details of our technologies can be found at
http://www.surveysuite.co.uk/survey_systems/Technology

And our services are detailed at http://www.surveysuite.co.uk/survey_systems

Contact Info:
John Archibald
Director of Operations
Sigmer Technologies Ltd
Phone: 01273 669 710
Email: surveys@sigmer.com
Web: http://www.surveysuite.co.uk

Key words

Staff surveys, attitude surveys, online surveys, paper questionnaires, employee surveys, survey systems, alumni surveys, attitudinal surveys, internal communications surveys, staff satisfaction surveys

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Sigmer was formed in 1999 and is based in Brighton. We are experts in survey design and development. During survey design we use demographic profiling and assessment of usability and accessibility to ensure surveys are inclusive for each cohort.