Baker Communications Announces Coaching in the Cloud™ Partner Practice Builder

Dec. 6, 2010 - PRLog -- SAN FRANCISCO – Salesforce.com Dreamforce Conference – Baker Communications today announced a highly innovative certification program for salesforce.com service providers interested in expanding their business.  The Coaching in the Cloud™ Partner Practice Builder is an ideal service line extension for salesforce.com systems integrators, salesforce.com training providers, and traditional training providers.  Coaching in the Cloud™ is a performance enablement framework 100% staged and delivered in the cloud that drastically increases salesforce.com ROI and adoption velocity.  The Coaching in the Cloud Partner Practice BuilderTM program is an intensive and highly interactive certification program that will equip service providers to deploy and deliver Coaching in the Cloud™ services to help their clients build the prospecting and CRM adoption "muscle memory" that can only come from intense focus on real-world "application" of skills in actual customer scenarios week-over-week.

“Coaching in the Cloud™ was born out of a desire to provide our customers with the ability to rapidly roll out process improvements, quickly gain salesforce.com adoption and agility while simultaneously helping them generate pipeline and ROI,” said Walter Rogers, Baker Communications President and CEO. “Coaching in the Cloud™  ensures tight sales and marketing alignment with a target ROI of 20:1. Our customers love the results they are getting, and they also love the elimination of travel expenses while being able to connect with dispersed teams anywhere in the world.”

“Coaching in the Cloud™ was a real breakthrough,” notes Chris Norton, Managing Director of Mentor Group, Baker’s first Certified Coaching in the Cloud™ Partner. “Our customers are seeing return on investment in 4 weeks. You can see the pipeline building and you can see the closed rates. It gives you the mechanism to show customers very, very quick value. It has revolutionized the way these customers approach CRM adoption, process roll outs and performance improvement. Coaching in the Cloud™ changes the game. Not only are our customers seeing rapid value, but we’ve been able to quickly extend our service practice and have generated over $2.5 million in pipeline and revenue for our business in less than a year”  

Click here to read the Mentor success story.

Click here to learn more about Coaching in the Cloud Partner Practice BuilderTM,  

Dreamforce is the industry’s leading global cloud computing event. The event is focused on inspiring customer, partner and developer success with cloud computing. Attendees will learn how to maximize their current investments and explore new offerings across Salesforce Chatter, Sales Cloud 2, Service Cloud 2and Force.com and more. Over the past ten years the cloud computing economy has radically changed the way companies operate. Now as we enter the next phase, cloud computing is becoming inherently social, real time and mobile. Dreamforce is where this transition is happening with hundreds of salesforce.com partners exhibiting the latest cloud offerings, as well as training sessions, seminars and breakout sessions.


About Baker Communications

Baker Communications is one of the fastest growing Performance Improvement companies in the world, delivering innovative products and services that ignite productivity in eight core business areas, including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, leverage Baker Communications to improve the performance of their business critical functions.  Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures.   Baker Communications’ Coaching in the Cloud™ ignites individual, team and organizational improvement and growth delivered completely in the cloud for average ROIs of more than 20:1.  We have been recognized by Trainingindustry.com as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Methodology Companies.” Baker CEO Walter Rogers can be heard every Wednesday morning on CBS Radio as an anchor co-host discussing Sales and Service Excellence.

About Mentor Group

Mentor Group Ltd, a Baker Communications Coaching in the Cloud Certified Partner, was founded in February 1996 as an independent, privately owned company, to address the market need for business-focused people development.  The company was an early adopter of customer relationship technology. Mentor clients benefit from the new technological applications for online assessment, e-tools and wi-fi content delivery utilized by the dedicated Mentor teams of consultants, account managers and support staff.  Mentor probes deeper into the issues, developing more creative, applied solutions and guaranteed a business return on investment. As a result Mentor rapidly established a blue-chip client base including the British Museum, Dell, Honda, HP, Nestle, PWC and Vodafone with an impressive track record that continues to evolve.

# # #

Baker Communications provides award-winning, world-class solutions that maximize individual, team, organizational and revenue performance.