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Follow on Google News | ProActive and Avant sign licensing agreement for Business Service Management Curriculum and softwareAvant’s Business Service Management training curriculum and automation software selected by ProActive Services to augment their ITSM/ITIL portfolio.
With more and more IT organizations and service providers being tasked with effectively communicating the value of their services, demonstrating strategic business alignment, and successfully managing service portfolios, many organizations are turning to IT-SVM as a proven method for accomplishing these ongoing tasks. “ProActive is pleased to announce this agreement with Avant”, said ProActive’s Managing Director, Bob Philipson. “There is a history of ITIL based service improvement program failure due to lack of funding, enterprise buy-in, and clarity around ROI. Avant’s IT-SVM program offers significant help in addressing these failure points and enabling IT service providers to be seen as adding value to the enterprise through service quality improvements and risk reduction.” Endorsed by The International Association for Business Service Management and based on the experience of IT service management practitioners worldwide, IT-SVM is a repeatable management methodology for maximizing the business value of IT services through justified resource optimization and targeted service improvements. Avant delivers IT-SVM training worldwide for clients and at industry events including IT Service management related conferences. “We are very excited about our partnership with ProActive Services and the opportunity to contribute to their already substantial education and consulting capabilities” About Avant: With headquarters in St. Louis, Missouri, USA, Avant Corporation is a global leader in IT Service Value Management, Business Service Management, and IT Service Management education and consulting services. For more information, visit http://www.avantusa.com. About ProActive Services: As Australasia’ Media Contacts: Shane Deay - Avant Corporation +1 314 785 0051 sdeay @ avantusa.com Nicole Minster - ProActive Services +61 03 8696 4502 Nicole.minster @ proactiveservices.com.au End
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