ProActive and Avant sign licensing agreement for Business Service Management Curriculum and software

Avant’s Business Service Management training curriculum and automation software selected by ProActive Services to augment their ITSM/ITIL portfolio.
Nov. 30, 2010 - PRLog -- St. Louis, MO, USA - Avant Corporation, a global leader in IT Service Value Management and Business Service Management training and consulting, announced the completion of a licensing agreement with ProActive Services of Melbourne, Australia for their IT-SVM program.

With more and more IT organizations and service providers being tasked with effectively communicating the value of their services, demonstrating strategic business alignment, and successfully managing service portfolios, many organizations are turning to IT-SVM as a proven method for accomplishing these ongoing tasks.

“ProActive is pleased to announce this agreement with Avant”, said ProActive’s Managing Director, Bob Philipson. “There is a history of ITIL based service improvement program failure due to lack of funding, enterprise buy-in, and clarity around ROI. Avant’s IT-SVM program offers significant help in addressing these failure points and enabling IT service providers to be seen as adding value to the enterprise through service quality improvements and risk reduction.”

Endorsed by The International Association for Business Service Management and based on the experience of IT service management practitioners worldwide, IT-SVM is a repeatable management methodology for maximizing the business value of IT services through justified resource optimization and targeted service improvements.

Avant delivers IT-SVM training worldwide for clients and at industry events including IT Service management related conferences. “We are very excited about our partnership with ProActive Services and the opportunity to contribute to their already substantial education and consulting capabilities”, said Shane Deay, President of Avant.

About Avant: With headquarters in St. Louis, Missouri, USA, Avant Corporation is a global leader in IT Service Value Management, Business Service Management, and IT Service Management education and consulting services. For more information, visit

About ProActive Services: As Australasia’s longest serving quality certified Service Management company, ProActive has a well earned reputation for ‘transforming the business of IT’ through consultancy and training. ProActive offers a holistic set of services, designed to help organisations develop a mature IT services lifecycle capability. For more information, visit

Media Contacts:
Shane Deay - Avant Corporation
+1 314 785 0051
sdeay @

Nicole Minster - ProActive Services
+61 03 8696 4502
Nicole.minster @
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