Leader in Ohio Computer Repair/Support, A-Tek Computer Services Develops Fixed-Cost IT Support Plans

Nov. 30, 2010 - PRLog -- A-Tek Computer Services, a leading Northeast Ohio IT support and computer repair company, has recently expanded its proactive IT support for both business and residential customers to include fixed-cost monthly IT support services.

According to Jim Moses, President of A-Tek Computer services, the company takes a hands-on approach to IT support by monitoring its customers’ systems with internally installed software on their servers. The internal software alerts A-Tek Computer Services that there’s a problem often before the customer knows their systems have an issue, which gives the IT support company the opportunity to troubleshoot the problem before the customer sees system downtime.

Another feature of the company’s proactive approach to IT support and customer service is their planned billing schedule. “With the fixed-cost support plans, we’re offering a monthly maintenance agreement that is similar to car insurance, but for computers,” Moses explains. “A customer’s yearly budget for IT won’t change whether they need our assistance once a month or several times a month.”

As A-Tek Computer Services continues to focus on providing excellent customer service, the company’s strategic IT services have allowed customers to reduce maintenance costs and improve business efficiencies by preventing downtime.

A-Tek Computer Services provides free estimates for IT services at http://ComputerOhio.com.

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About A-Tek Computer Services
An industry leader in IT support serving the northeastern Ohio area, A-Tek Computer Services delivers superior network support, system design, troubleshooting, program installation and configuration. The team behind A-Tek Computer Services has more than 60 years of experience collectively providing valuable expertise to every project. The certified professionals at A-Tek Computer Services have provided excellent computer repair and IT services to both residential and business customers since 1998.

For more information, please visit http://ComputerOhio.com.