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! New IT Support Model for Businesses in Warrington !
Having spent 18 years working in the I.T. industry, from Software programmer to I.T. Consultant for Barclays PLC, Ceri Mitchell has decided to make his skills available to businesses in Warrington.
Computer Troubleshooters Warrington will provide a comprehensive range of computer and technology solutions to small business owners (typically with 1 to 50 staff), home office and private home users. Whether they are looking for solutions to technology issues, problem prevention, virus and spyware remediation or website development, Computer Troubleshooters Warrington can help.
With the move away from the outdated Break/Fix model of traditional computer service companies, Computer Troubleshooters has recognised the need for a more proactive role in the management of a company’s computer network. They have introduced BEST (Business Enhanced Support Technology) which includes the worlds first “No Down Time Guarantee” and HOST (Home Office Support Technology) service plans, based on the managed services concept.
Ceri has embraced the managed services concepts and is keen to demonstrate its effectiveness to the businesses in Warrington, and comments “Many clients would be advised to move away from their dependence on the out dated reactive break-
In the past both parties objectives were opposed, in so much as the clients were hoping their computers would not break down and the service companies were dependent on it. Whereas with the BEST and HOST service plans both parties objectives converge. It is now their common interest that the computer systems do not break down.
“Ceri will now explain to clients who would pay him when things break, that from now on his efforts will be concentrated on keeping their equipment operational in an effort to eliminate downtime” said Donald Marshall , Franchise Director of Computer Troubleshooters UK.
“I believe focusing on our BEST (Business Enhanced Support Technology) and HOST (Home Office Support Technology) service plans enables me to provide my customers with real value and this appeals to my sense of being an honest businessman,”
All of the services Ceri has to offer can be viewed on the online Solutions Catalogue at:
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About Computer Troubleshooters. Computer Troubleshooters provides a full range of computer and technology solutions to small-business owners and private home users. Computer Troubleshooters specialists are fully trained and are experts at pinpointing a broad range of computer and technology challenges.
Launched in 1999, Computer Troubleshooters now has more than 460 franchises worldwide, including more than 35 in the UK and the remainder spanning 26 countries, including USA, Egypt, Greece, Romania, South Africa, New Zealand, Kuwait, Canada and Australia.