Cruise Planners Agent Ready To Tackle Winter Cruise Season

Cruise Planners agents participated in daily training sessions, professional development workshops and panel discussions with industry professionals and top cruise line executives to gain insight into the coming travel season.
By: Eileen Tener, ACC / Cruise and Vacation Paradise
Nov. 18, 2010 - PRLog -- Eileen Tener, ACC was one of 400 home-based travel agents in attendance at the 2010 Cruise Planners/American Express Convention held at the Westin Beach Resort in Fort Lauderdale, Florida, November 10-13. For three days, Tener, a Cruise Planners franchise owner based in Tampa, FL, participated in daily training sessions, professional development workshops and panel discussions with industry professionals and top cruise line executives to gain insight into the coming travel season.

Cruise Planners, the nation's largest home-based travel agent franchise network in the cruise industry, hosted the annual convention to prepare their agents to better serve clients by announcing new reservations management and marketing tools, releasing exclusive Cruise Planners consumer products to make traveling abroad easier and more convenient, and bringing travel industry experts in to give agents news and information regarding new ships and itineraries, tour packages and hot new destinations to watch for.  

“Eileen’s participation in our convention is critical for cruise lovers as well as vacationers all over the United States,” said Michelle Fee, CEO and co-founder of Cruise Planners/American Express. “A Cruise Planners agent is a resource for not only cruises but vacations as well, and our convention allows agents to be equipped for any request. The cruise industry is thriving and with cruise lines releasing more than 20 new ships this year, it is the job of the Cruise Planners agent to help customers find the right cruise experience to fit their needs and demands.  The cheapest cruise may not be the best experience for the client and Cruise Planners agents strive to give their clients the vacation experience of a lifetime.”  

Notable highlights during the 2010 Cruise Planners Convention were the agent-to-agent and executive team workshops as well as the panel discussion with top cruise line executives including Vicki Freed of Royal Caribbean International, Lynn Torrent with Carnival Cruise Lines, Camille Olivere with Norwegian Cruise Line and Dondra Ritzenthaler with Celebrity Cruises, among others. The convention concluded aboard the new Celebrity Eclipse where Tener was one of a select group to experience the ship’s first U.S. voyage, sailing from Miami, Florida.

“Cruise occupancy is up more than 100 percent, which is evidence that people are vacationing again and cruising is a top choice,” said Tener. “I am eager to be back in my home office to use the information I gained to give new and existing customers a memorable vacation experience. Travel is my passion and I love being able to create unique itineraries and packages for my customers.”

For more information about the Cruise Planners convention or to book a vacation with Eileen Tener, ACC please call (813) 333-6878 or visit

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Cruise Planners, an American Express Travel Services Representative, is the largest home-based travel agent network in the cruise industry with more than 700 franchise owners across the country that independently book cruises and associated travel. Named No.1 Cruise Tour / Travel Agency by Entrepreneur magazine for the past seven years, Cruise Planners positions franchise owners for success by providing them with innovating marketing, booking and lead-generating tools as well as professional development and hands-on training with the industry's top executives.

Headquartered in Coral Springs, Fla., Cruise Planners has achieved top producer status with every major cruise line. Accolades include Royal Caribbean International Home-based Partner of the Year (2007 - 2009); Regent Seven Seas Cruises Top Producer (2009); and American Express Travel Representative Excellence Awards (2004 - 2009). For more general information, please visit
Source:Eileen Tener, ACC / Cruise and Vacation Paradise
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