Business transformation specialist Lori E. Carr launches consulting firm Lori Carr & Associates

Nov. 18, 2010 - PRLog -- Boston, Mass. – Seasoned business veteran Lori E. Carr has established Lori Carr & Associates, a consulting firm that provides leadership to shift performance in clients’ sales and business operations, customer service, and call centers.
Before founding Lori Carr & Associates, Carr spent 15 years directing results-oriented customer service transformation for large, mid-size and start up companies, including Fortune 100 firms like Stream International, American Power Conversion, MetLife and Monster.com.
Her success in developing and implementing unique and effective approaches led her to launch Lori Carr & Associates, with a focus on the call center and outsourcing functions across multiple industries. The firm will offer effective business solutions to the challenges of leadership and innovation in customer services, sales and operations environments.
“Lori Carr & Associates brings high caliber business acumen, committed and results-driven talent, and a proven track record of success as trusted advisors assisting companies with their business pursuits,” Carr says. “We collaborate with internal teams to analyze and evaluate specific business situations, then lead companies through a process to resolve some of their most complex and troublesome business challenges.”
Carr’s previous clients include MetLife, Crabtree & Evelyn, and The Street.com.

About Lori Carr & Associates
Lori Carr & Associates is a business consulting firm specializing in transforming company performance through bold, yet realistic business approaches. Utilizing streamlined processes and transformational actions based on pre-determined outcomes, innovative thought leadership, and decisive action, the Lori Carr & Associates team creates significant and measurable results that have a lasting impact for clients. Specialty areas include large-scale project leadership, planning and deployment, change leadership & management, customer service and call center turnarounds, and strategic planning & implementation. www.loricarrassociates.com

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