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Follow on Google News | Infinit Outsourcing Broadens Reach Into Australian MarketThis agreement further solidifies Infinit Outsourcing’s standing as a preferred and trusted outsourcing partner especially in the high value added outsourcing space.
By: Richard Eldridge The agreement marks a milestone for Infinit Outsourcing as it welcomes its first Australia based client, and the company formally begins offering its industry-leading services to the Australian market. “Our experience in providing a broad spectrum of outsourcing services makes Infinit Outsourcing an ideal choice for companies in Australia who are seeking to achieve tangible and transformational results from their investments,” According to Infinit Outsourcing Co-founder Richard Eldridge, “This agreement further solidifies Infinit Outsourcing’ “Given that the contact center industry in Australia has grown significantly by generating revenues of as much as $55 billion and increasing contact center seats by almost 200,000. Australia is challenged by its full time agent turnover which rose to 40%, which is why we only see it as fitting to broaden our reach into the Australian market, and offer our services to other companies based in Australia,” Mr. Eldridge added. “Australia presents an immense market for us wherein studies have shown that small and medium sized companies are rapidly adopting outsourcing to remain competitive.” The financial terms of the deal were not disclosed. About Infinit-O Infinit-O is a leading knowledge process outsourcing (KPO) company with offices in the US, UK, and the Philippines providing voice and non voice high value-added outsourcing solutions including research, contact center and finance and accounting services to small and medium sized companies. For more information visit http://www.infinit- # # # Infinit-O was incorporated on September 15, 2005 by two veterans of the multinational outsourcing industry. Its goal was to provide opportunities for small and medium-sized companies to enjoy the benefits of outsourcing. End
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