Live Telephone Answering System for Small Business

Nov. 4, 2010 - PRLog -- A live telephone answering system for your small business can make a great difference in the customer care service. The system will efficiently carry out all call management services in a professional manner, even if there are no live telephone operators in your small office. As this is a cost-effective means of handling business calls, many small business owners prefer to equip their offices with this system.


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Professionalize Your Call Management Service

A full-time busy phone system can leave a bad impression on your callers about your company. Equipping your offices with a live telephone answering system greatly helps to improve your business image. On receiving calls, the live telephone answering system plays pre-recorded messages for conveying details about your company. This enables your callers to receive all needed information on your products and services. With this service, you can also guide them to leave their voice messages in the voicemail boxes of the phone system, in case you are not available to attend calls.


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Benefits for Your Small Business

You can find numerous advanced call handling features integrated in the live telephone answering system. Some of them are find me follow me call forwarding, dial by name, dial by extension, fax mail, voicemail, call conferencing and much more.

A live telephone answering system in your small office:

•   Answers each and every incoming call
•   Ensures 24/7 customer support
•   Efficiently transfers calls to the right extensions
•   Provides a professional touch to your services
•   Reduces costs of hiring staff of call answering
•   Keeps track of all telephone messages
•   Reduces operational costs

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Most of the answering service companies impose only an affordable amount of monthly charges for the services they provide. This makes the system more flexible for small business operators.

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AccessDirect can help you enhance your communication capabilities. We provide a complete set of call management features along with voicemail services.